Tami-Ann Francis
Jamaica,NY
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
PM Pediatrics
10.2024 - Current
- Led patient intake processes, ensuring accurate documentation and efficient workflow.
- Trained medical assistants in clinical procedures and office protocols.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
Medical Assistant
Advantage Care Physicians
06.2023 - 09.2024
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Pediatric Medical Assistant
CamKids Pediatrics
05.2022 - 05.2023
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Demonstrated adaptability by quickly learning new medical software systems for more efficient documentation and record-keeping practices.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Certified Medical Assistant Extern
Denran Medical Primary Care
08.2021 - 10.2021
- Promoted a positive patient experience by providing empathetic support and answering questions related to their treatment plans.
- Prepared lab specimens for diagnostic evaluation.
- Supported healthcare team members through efficient communication and collaboration during daily operations.
- Evaluated patient understanding of discharge instructions, reducing potential complications or readmissions due to miscommunication.
Education
Certified Clinical Medical Assistant
Allen School - Jamaica
Jamaica, NY10.2021
Skills
- Certified Medical Assistant
- Medical Equipment Setup
- CPR/AED
- Phlebotomy Techniques
- EMR / EHR
- EKG/ECG
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Lead Medical Assistant
PM Pediatrics
10.2024 - Current
Medical Assistant
Advantage Care Physicians
06.2023 - 09.2024
Pediatric Medical Assistant
CamKids Pediatrics
05.2022 - 05.2023
Certified Medical Assistant Extern
Denran Medical Primary Care
08.2021 - 10.2021
Certified Clinical Medical Assistant
Allen School - Jamaica