Diana Bond
Corpus Christi,TX
Summary
Adaptable Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.
Overview
27
27
years of professional experience
Work History
Office Manager
Ed Hicks
Corpus Christi, TX
02.1998 - Current
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Produced thorough, accurate and timely reports of project activities.
- Coded and entered daily invoices with in-house accounting software.
- Developed and implemented office policies and procedures.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained filing system for records, correspondence and other documents.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Interpreted and communicated work procedures and company policies to staff.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained confidential records relating to personnel matters.
- Delegated work to staff, setting priorities and goals.
- Reviewed files and records to obtain information and respond to requests.
- Processed payroll accurately ensuring all employees were paid on time.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Recruited and trained new employees to meet job requirements.
- Responded to customer inquiries via phone or email in a professional manner.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Monitored inventory levels and placed orders when needed.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided administrative support to management team including preparing reports and presentations.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Administered payroll and maintained proper documentation of employee personnel.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
W.B. Ray High School
Corpus Christi, TX05-1981
Skills
- Vendor engagement
- Staff hiring
- Billing
- Bookkeeping
- Employee training
- Scheduling and calendar management
- Workflow planning
- Database administration
- Office management
- Data entry
- Report preparation
- Expense reporting
- Documentation and control
- Report writing
- Financial accounting
- Banking operations
- Meeting planning
- Account reconciliation
- Payroll processing
Languages
Spanish
Native/ Bilingual
Timeline
Office Manager
Ed Hicks
02.1998 - Current
High School Diploma -
W.B. Ray High School