TAMI FANNING
Clarkston,WA
Summary
Experienced with patient registration, insurance verification, and data management. Utilizes strong interpersonal skills to provide exceptional patient support and streamline admission processes. Knowledge of healthcare systems and compliance standards.
Overview
15
15
years of professional experience
Work History
Cardiology Patient Access Representative
St. Joseph's Regional Medical Center
Lewiston, ID
11.2024 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
EDUCATION & FAMILY SERVICES SUPERVISOR
Lewis Clark Early Childhood Program
Clarkston, WA
11.2021 - 11.2024
- Supervise and support ECEAP and Head Start Teachers, Family Advocates and Program Aids.
- Ensure that all ECEAP and Head Start standards and requirements are met.
- Plan and facilitate monthly staff meetings.
- Review and submit monthly reports for the state of Washington and federal government requirements.
- Complete performance evaluations for staff.
- Complete preschool applications on Child Plus and ELMS.
- Collaborate with local school district staff.
- Attend monthly management and FCS meetings.
- Recruit families with assistance from local agencies.
- Monitor child files and assure all timelines are met.
- Maintain staff professional development files.
- Knowledge of curriculum, observations, data collection and check points using Teaching Strategies Gold.
PARAEDUCATOR, SPECIAL EDUCATION
Mukilteo School District
Everett, WA
09.2011 - 10.2021
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Assisted teachers and worked individually with students with special needs.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Monitored classroom to observe students' progress in developing skills as well as manage distracting or inappropriate behavior.
Education
Bachelor of Arts - Child, Family & Consumer Sciences
Washington State University
Pullman, WA05.1992
Skills
Patient scheduling
Effective communication
Organizational skills
Problem-solving abilities
Records management
Privacy regulations knowledge
Patient identity verification
Medical terminology
Phone and email etiquette
Multitasking and organization
Patient registration
HIPAA compliance
Insurance verification
Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Multitasking and organization
Timeline
Cardiology Patient Access Representative
St. Joseph's Regional Medical Center
11.2024 - Current
EDUCATION & FAMILY SERVICES SUPERVISOR
Lewis Clark Early Childhood Program
11.2021 - 11.2024
PARAEDUCATOR, SPECIAL EDUCATION
Mukilteo School District
09.2011 - 10.2021
Bachelor of Arts - Child, Family & Consumer Sciences
Washington State University