Results-driven case manager with proven expertise in coordinating client assessments and facilitating access to community resources. Committed to enhancing client satisfaction and outcomes through effective collaboration and adaptability.
Overview
7
7
years of professional experience
Work History
Housing Case Manager
Welcome Home Oregon
Grants Pass, OR
10.2018 - Current
Coordinated client assessments to identify needs and develop individualized service plans.
Facilitated access to community resources, ensuring comprehensive support for clients.
Monitored 36 client progress, adjusting care strategies to enhance outcomes and client satisfaction.
Collaborated with multidisciplinary teams to streamline case management processes and improve service delivery.
Conducted assessments to determine client eligibility for services and support programs.
Tier 2 Technical Support Representative
Sobering Center
Grants Pass, OR
01.2021 - 04.2023
Provided direct patient care, ensuring comfort and safety during daily activities.