Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tami Mazzariello

Summary

Punctual and honest Head Cashier with solid background in Lowe's environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service . Well-versed fielding customer questions, providing recommendations and adding add ons to the final sale's. Well rounded knowledge of most Lowe's produces . Willing to learn and grow in the company and enjoy working for Lowe's.

Overview

3
3
years of professional experience

Work History

Head Cashier

Lowes 0646
03.2023 - Current
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Opening the store making sure all the registers have there money and are working properly, also making sure the self self check out "Cash/Card" registers don't need cash replenishments or if there was a full pull pull the night before at closing then they are completely empty and need to be filled.
  • When opening there are safety reviews, IRP's ,inventory, down stocking and the MOD board to complete.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • as a Head Cashier I must be able to ring uo customers as well as do Returns.
  • Do overrides for cashiers when needed
  • watching the front end is important to observe what is leaving the store and coming in and monitoring the alarm, always staying on top of quick recovery and loss prevention.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Managed multiple registers during high-traffic periods, effectively reducing customer wait times and increasing sales revenue.
  • Adhered to company guidelines regarding security protocols when managing large sums of money or sensitive financial information.
  • Lowe's reward programs and MVP programs are important to get customers signed up for, also helping customer open new credit accounts and lease account also couching the cashiers on how to get customers to sign up . making sure customers are always greeted and thanked and asking them to do Lowe's survey.
  • when closing the store the head cashier must account for all the cash tills, drop them in the cash office drop and sign log sheet as well as put out safety tills. during this the head casher needs to make sure his/her cashiers are cleaning and prepping the front end for the next day,
  • the head cashier is also responsible for n
  • knowing fulfillment and call code 5 when the carts are low and need to be gathered.
  • there is a lot of multi tasking to this position but, i enjoy this position very much.

MST Collertal Captain

Lowes 0691
07.2022 - 01.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Bay resets working of planograms
  • As Collateral Captain I was in charge of all signage including sale's, promo, vendor, spalding and Lowe's signage.
  • Store 0691 is a flagship corporate store so it is big, I learned a lot about Planograms and scanning in and out merchandise
  • I ordered and replace signage
  • I learned a lot from this job , i really enjoyed it

MST

LOWE'S 0691
06.2021 - 09.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Bay resets
  • pricing
  • Down stocking
  • using the zebra
  • cleaning and fluffing the bays

Overnight Stocker and Receiver

Lowe's 0646
03.2021 - 06.2021
  • Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
  • Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
  • Promoted a safe work environment by adhering to company protocols and promptly reporting any hazards or concerns.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Utilized store equipment, such as pallet jacks and forklifts, in a safe and efficient manner to transport merchandise from the backroom to sales floor.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
  • Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
  • put shipment in correct department and bays adding to inventory with zebra

Education

Associate of Science - Criminalistics And Criminal Science

West Valley College
Saratoga, CA
05.1996

Skills

  • Customer Service
  • Positive Attitude
  • Time management strength
  • Store opening/closing procedures
  • Cash Handling
  • Multi-tasking skill

Timeline

Head Cashier

Lowes 0646
03.2023 - Current

MST Collertal Captain

Lowes 0691
07.2022 - 01.2023

MST

LOWE'S 0691
06.2021 - 09.2021

Overnight Stocker and Receiver

Lowe's 0646
03.2021 - 06.2021

Associate of Science - Criminalistics And Criminal Science

West Valley College

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Tami Mazzariello