Tami Tillery
Burgaw,NC
Summary
Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.
Overview
1
1
Certification
Work History
Dental Receptionist
11.2023 - Current
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Collaborated with team members to maintain an organized inventory system for dental supplies and office materials.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
Education
Associate of Science - Dental Assisting
Miller-Motte Technical College
Wilmington, NC08.2023
Skills
- Patient Flow Management
- Electronic Dental Record (EDR)
- HIPAA Compliance
- Dental Terminology
- Phone and Email Etiquette
- Insurance Billing
- Insurance Verification
- Patient Scheduling
- Appointment Scheduling
- Excellent multitasking capability
- Patient documentation
- Records Management
Certification
- [Infection Control], Pearson Vue -May 2022
- General Chairside, Pearson Vue,-July 2023
Timeline
Dental Receptionist
11.2023 - Current
Associate of Science - Dental Assisting
Miller-Motte Technical College
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