Tamia Alvarez
Queens
Summary
Reliable and detail-oriented professional with experience in delivery operations, fleet support, and customer service. Skilled in route navigation, vehicle handling, towing operations, and multitasking in fast-paced environments. Strong track record of providing excellent customer service while ensuring safe and efficient transportation operations.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Customer Service Lead
Sixt Rent A Car
Queens
10.2024 - Current
- Assist customers with vehicle rentals, reviewing agreements and processing transactions.
- Promote service upgrades and additional rental options.
- Inspect vehicles for damage, verify fuel levels, and document vehicle conditions.
- Organize vehicle inventory on the lot and identify vehicles requiring cleaning or maintenance.
Delivery Driver
Amazon
Queens
2023 - 2024
- Deliver packages safely and on time while maintaining daily delivery targets.
- Plan and navigate routes efficiently using GPS and delivery software.
- Load, unload, and transport packages while maintaining safety and package integrity.
Fleet Driver
empass
New York
2022 - 2024
- Planned routes to optimize travel and ensured timely arrival at scheduled locations for seamless event execution.
- Transported equipment and supplies for mobile vaccination and healthcare events, ensuring essential resources were available for community health initiatives.
- Assisted with event setup and breakdown, efficiently loading and unloading equipment to support successful operations.
Education
High School Diploma -
Robert H Goddard
Queens, NY06-2018
Some College (No Degree) - Criminal Justice
John Jay College of Criminal Justice
New York, NY03-2026
Skills
- Problem solving
- Communication skills
- Customer service excellence
- Team training and development
- Inventory control
- Decision-making
- Strong teamwork
- Towing Experience
Certification
Towing Certification License
Timeline
Customer Service Lead
Sixt Rent A Car
10.2024 - Current
Delivery Driver
Amazon
2023 - 2024
Fleet Driver
empass
2022 - 2024
High School Diploma -
Robert H Goddard
Some College (No Degree) - Criminal Justice
John Jay College of Criminal Justice