Tamia Bunkley
Columbus,GA
Summary
Proven server with a track record of enhancing customer satisfaction through exceptional service and strong work ethic. Skilled in cash handling and safe food procedures, consistently delivered attentive service, even during peak hours. Excelled in guest engagement and sales, contributing to positive dining experiences and swift resolution of concerns.
Overview
6
6
years of professional experience
Work History
Server
Cru Lounge
Columbus, GA
03.2024 - 08.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Regularly checked on the quality of coals used during service hours, replacing them as needed for consistent smoke output.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Collaborated with bartenders and managers to ensure timely delivery of orders.
Server
Spice House Restaurant & Lounge
Lithonia, GA
06.2022 - 10.2023
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Streamlined order-taking process to minimize wait times for diners.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Participated in the development of new hookah menu offerings, providing input on flavor combinations and presentation ideas.
- Enhanced customer satisfaction by providing efficient and attentive hookah service.
- Maintained a clean and inviting atmosphere for guests, ensuring optimal enjoyment of the hookah experience.
Server
Hide Kitchen & Cocktails
Atlanta, GA
06.2018 - 03.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Diploma -
Central High
Talbotton05.2016
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Cleanliness standards
- Menu Memorization
- Safe Food Handling
- Sales expertise
Timeline
Server
Cru Lounge
03.2024 - 08.2024
Server
Spice House Restaurant & Lounge
06.2022 - 10.2023
Server
Hide Kitchen & Cocktails
06.2018 - 03.2019
Diploma -
Central High