TAMICA Brown
Captain Ds Seafood Restaurants
28
years of professional experience
Dynamic Assistant Manager with a proven track record in customer service, team leadership, and operational efficiency. Skilled in staff training and conflict resolution, contributing to improved guest satisfaction and loyalty.
Work History
Assistant Manager
1 Year 5 Months- Coordinated daily restaurant operations to ensure efficient workflow and high-quality service.
- Implemented cost control measures to reduce waste and increase profitability.
- Monitored inventory levels and placed orders to maintain stock availability for menu items.
- Assisted in training new staff on operational procedures and customer service standards.
- Resolved customer complaints promptly, enhancing guest satisfaction and loyalty.
- Developed strong working relationships with staff, fostering a positive work environment.
CNA
13 Years 7 Months- Monitored vital signs and reported changes in health status to nursing staff for timely interventions.
- Assisted residents with daily living activities and personal hygiene to enhance comfort and dignity.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans for residents.
- Maintained accurate patient records and documentation, ensuring compliance with regulatory standards.
- Trained new staff on best practices for resident care, safety protocols, and facility policies.
- Implemented infection control measures to maintain a safe and healthy environment for residents and staff.
Shift Manager
10 Years 2 MonthsEducation
High School Diploma
Skills
Customer service
Money handling
Team leadership
Decision-making
Time management
Team motivation
Staff training and development
Timeline
Assistant Manager
Captain Ds Seafood Restaurants
03.2025 - CurrentRead More
CNA
Sandlewood Nursing Home
02.2005 - 09.2018Read More
Shift Manager
Sonics Drive In
08.1998 - 10.2008Read More
J A Fair High
High School Diploma
Read More