Tamika A. Kelley
Huntsville,TX
Summary
Results-driven Foodservice Supervisor with a strong background in fast-paced settings, focusing on operational efficiency and team development. Experienced Administrative Assistant skilled in customer relations and adept at managing challenges in high-pressure environments. Capable of executing clerical tasks accurately and on time, both independently and collaboratively.
Overview
17
17
years of professional experience
Work History
Administrative Assistant 3 mailroom
TDCJ
Huntsville, Texas
04.2025 - Current
- Prepared and organized official documents and correspondence for streamlined processing.
- Maintained filing system for easy access to information and documents, supporting efficient retrieval.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Supported team meetings by taking minutes and distributing agendas.
- Facilitated communication between departments to enhance workflow efficiency.
- Assisted with inventory management of office supplies and equipment needs.
Administrative assistant 2 mailroom
TDCJ
Huntsville, United States
09.2024 - 04.2025
- Tracked and managed shipments using mailing software, enhancing processing efficiency.
- Inspected incoming and outgoing mail for contraband compliance, safeguarding facility security.
- Examined inmate letters for security risks, identifying correspondence for denial.
Foodservice supervisor
Aramark
Huntsville, United States
09.2009 - 09.2024
- Oversaw daily operations in a fast-paced foodservice environment to ensure high standards of quality and customer satisfaction.
- Managed scheduling and labor costs to optimize staffing during peak periods, ensuring consistent service delivery.
- Trained and mentored staff on food safety protocols and service techniques, enhancing service quality and compliance.
- Monitored and evaluated staff performance, providing constructive feedback to enhance service delivery.
- Ensured compliance with health and safety regulations, maintaining a clean and safe environment for both employees and customers.
- Resolved customer complaints swiftly and effectively to maintain customer loyalty and satisfaction.
- Implemented customer feedback systems, increasing positive reviews by 20% within a year.
- Developed and implemented inventory management procedures that reduced waste by 15% over six months.
- Conducted regular inspections to ensure cleanliness and organization of kitchen and dining areas.
Education
High School Diploma -
Huntsville High
Huntsville Tx05-2006
Skills
- Mailroom management
- Document management
- Administrative tasks
- Schedule coordination
- Task management
- Process optimization
- Quality assurance
- Deadline adherence
- Detail orientation
- Client relations
- Communication handling
- Communication
- Organization
- Detail orientation
- Adaptability
- Pressure management
- Computer applications
- Task management
- Document management
- Corporate communication
Timeline
Administrative Assistant 3 mailroom
TDCJ
04.2025 - Current
Administrative assistant 2 mailroom
TDCJ
09.2024 - 04.2025
Foodservice supervisor
Aramark
09.2009 - 09.2024
High School Diploma -
Huntsville High