Tamika Brown
SMYRNA,GA
Summary
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Scrum Master
Trevipay/Mutiservice
05.2021 - Current
- Developed and introduced IT strategies to improve operational efficiency.
- Created and implemented contingency plans to address potential risks.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Encouraged cross-functional collaboration by organizing workshops and training sessions for different departments within the organization.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
Scrum Master
Genesys
08.2018 - 05.2021
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Optimized resource allocation by identifying and addressing bottlenecks in project workflows, leading to reduced time-to-market for product releases.
- Applied agile methodology to shorten cycle time and achieve target margins.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Led sprint reviews and planning meetings to promote full team engagement.
Education
Associate of Arts - Business Management
University of Phoenix
Tempe, AZ05.2011
High School Diploma -
George P. Butler
Augusta, GA06.1995
Skills
- Customer Needs Assessment
- Project Management
- Budget Administration
- Risk mitigation planning
- User Story Creation
- Sprint Planning
- Agile Best Practices
- Kanban Knowledge
Certification
- CSM, Scrum Alliance - Jan 2023
Timeline
Scrum Master
Trevipay/Mutiservice
05.2021 - Current
Scrum Master
Genesys
08.2018 - 05.2021
Associate of Arts - Business Management
University of Phoenix
High School Diploma -
George P. Butler
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