Tamika Gearing
Brandon,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Meticulous, well-organized and decisive professional skilled at cultivating and deepening productive relationships with clients, owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
19
19
years of professional experience
Work History
Medical Disability Specialist
State Of Florida Department Of Health
Tampa, FL
03.2013 - Current
- Managed caseload of over 100 claims to satisfy multiple clients with diverse needs.
- Maintained ongoing professional and cooperative relationship with approximately 20 disability attorney firms.
- Gathered sensitive information to update customer profiles and help with appeals process.
- Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Interacted with Social Security Administration and other entities for timely processing and delivery of quality customer service and results.
- Determined proper course of action for claims processing.
Medical Disability Examiner
State Of Florida Department Of Health
Tampa, Florida
07.2007 - 02.2013
- Gathered sensitive information to update customer profiles and help with appeals process.
- Documented and communicated timely claims information while supporting accurate outcomes.
- Determined proper course of action for claims processing.
- Complied with established internal controls and policies.
- Analyzed business processes to identify cost saving, operational efficiencies and reduce spending per claim by 15%.
- Interacted with Social Security Administration and other entities for timely processing and delivery of quality customer service and results.
- Organized, planned and documented materials for 75 claims.
Economic Self Sufficiency Specialist
State Of Florida Department Of Children And Famili
Tampa, FL
01.2005 - 07.2007
- Looked for signs of fraud and reported cases to fraud coordinator and investigators.
- Collected and analyzed personal and financial information to make appropriate determinations.
- Researched and interpreted program regulations and applicable laws.
- Determined correct services and program resources for individual needs.
- Managed over 75 customer call per day.
Education
Bachelor of Arts - Business Administration, Marketing
Clark Atlanta University
Atlanta, GACertification - Real Estate Sales Associate
Bob Hogue School of Real Estate
Tallahassee, FL01.2002
Skills
- Exceptional oral and written communication skills
- Licensed Realtor
- Adaptable
- Microsoft Word
- Client communication
Timeline
Medical Disability Specialist
State Of Florida Department Of Health
03.2013 - Current
Medical Disability Examiner
State Of Florida Department Of Health
07.2007 - 02.2013
Economic Self Sufficiency Specialist
State Of Florida Department Of Children And Famili
01.2005 - 07.2007
Bachelor of Arts - Business Administration, Marketing
Clark Atlanta University
Certification - Real Estate Sales Associate
Bob Hogue School of Real Estate
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