Tamika Grooms
Keswick,VA
Overview
2026
2026
years of professional experience
Work History
HCVP Lead Specialist
Charlottesville Redevelopment And Housing Authority
Charlottesville , Virginia
07.2024 - Current
- Provided guidance and support to other Lead Specialists in the organization.
- Identified areas of improvement in lead management processes and developed solutions to address them.
- Facilitated communication between different departments involved in lead management activities.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
- Participated in weekly meetings with senior leadership team to discuss progress made by Lead Specialists in meeting objectives set out for them.
- Resolved escalated customer issues related to lead management activities in a timely manner.
HCVP Data Processor Specialist
Charlottesville Redevelopment And Housing Authority
Charlottesville , VA
07.2022 - 07.2024
- Ensured compliance with all applicable laws when handling sensitive information.
- Collaborated with other departments to ensure accuracy of data collection processes.
- Updated existing databases with new information as needed.
- Performed data entry tasks accurately and efficiently.
- Compiled, sorted, and verified accuracy of data entered into database.
- Reviewed and analyzed data from various sources to identify discrepancies or errors.
- Maintained records of transactions in accordance with established procedures.
- Resolved issues related to incorrect or incomplete records within the system.
- Identified errors in data entry and related issues by mentioning to supervisors for resolution.
- Extracted information from documents to verify correctness.
- Obtained scanned records and uploaded into company databases.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
HCVP Specialist
Charlottesville Redevelopment And Housing Authority
Charlottesville , VA
Timeline
HCVP Lead Specialist
Charlottesville Redevelopment And Housing Authority
07.2024 - Current
HCVP Data Processor Specialist
Charlottesville Redevelopment And Housing Authority
07.2022 - 07.2024
HCVP Specialist
Charlottesville Redevelopment And Housing Authority