Tamika Mckinney
Washington D.C
Summary
Performance-focused Medical Support Assistant offering broad-based experience in medical administration and patient care management. Talented at building and cultivating professional relationships, coordinating appointments and performing wide range of treatment procedures. Well-defined communication, technical and analytical aptitudes.
Overview
10
10
years of professional experience
Work History
Medical Support Assistant
Walter Reed National Military Medical Center
Washington D.C
01.2024 - Current
- Schedule and adjust appointments based on health care providers schedule
- Perform various duties clerical, record keeping and miscellaneous duties
- Generate data on a daily, weekly to identify trends impacting appointment availability
- Read and interpret referring consults in order to select appropriate appointments
- Answer all incoming calls and emails for the department efficiently and enthusiastically
- Perform various duties as assigned.
Admissions Representative
NIH
11.2022 - 12.2023
- Develop and/or implements policies and procedures for front desk operations
- Assist new patients in gathering medical records for their appointments
- Prepare and maintain patient charts
- Collaborate and assist with other hospitals, morgues and Nursing Facilities with transport of patients
- Assist in quarterly and or annual medical record archival
- Coordinate travel arrangements for patients visiting or exiting the NIH grounds
- Manage and collect Patient Information following HIPPA Standards
- Obtain pathology slides, blocks and reports
- Answer phones, emails, and requests for the department efficiently and enthusiastically.
Admissions Representative
George Washington University Hospital
11.2021 - 11.2022
- Performs pre-admitting activities such as interview patients before admission to obtain required information
- Explain hospital policies
- Screen insurance information
- Serve as a liaison with insurance companies regarding their subscribers
- Prepare Death Certificates for physician signatures
- Provide back- up relief coverage for telephone operator.
Administrative Assistant
The A.R.T. Institute of Washington
Walter Reed National Military Medical Center
12.2019 - 03.2020
- Prepares, collects and properly records/files necessary paperwork for various disposition options available for cryopreserved samples
- Communicate with Senior Administrative Team regarding all Patient related issues
- Communicate with patients and staff about Cryopreserved Specimen storage status
- Assist with regular inventory procedures as required for cryopreserved samples
- Maintains Genetic testing and shipping supplies for the lab staff
- Coordinates and prepare orders, pricing and shipments
- Enter and maintain all Databases including: Reflections, Generations, Kaleasy, SART, IVF Access Database.
Patient Care Coordinator
NIH
11.2016 - 09.2019
- Conduct the intake process for new patients
- Assist new patients in gathering medical records for their appointments
- Prepare and maintain patient charts
- Manage the Brain Tumor Clinic (BTC) schedules and facilitate the flow of each clinic
- Schedule MRIs and other follow-up appointments for Natural History patients
- Coordinate travel arrangements for Natural History patients
- Manage pathology testing for patients involved in study
- Obtain pathology slides, blocks and reports
- Answer phones, emails, and requests by NOB staff efficiently and enthusiastically.
Medical Assistant/Receptionist
Instep Podiatry Center
08.2014 - 11.2016
- Clinical and Administrative medical office duties include: Patient triage and education
- Assist with patient casting and removal
- Phlebotomy
- Assist with Orthopedic Measurement and scan for Orthotics and special shoes
- Clean and maintain patient rooms and supplies
- Schedule appointments, take messages and all EMR using Athenanet
- Perform X-Ray.
Education
Associate of Science in Medical Laboratory Technology - Science
Fortis College
Hyattsville, MD01.2017
Skills
- Detail Oriented
- Medical coding familiarity
- Medical record assessment
- HIPAA Compliance Knowledge
- Patient Communication
- Adaptable to change
- Patient Scheduling
Candidateprofile
Medical Laboratory Technician, Qualified to sit for ASCP, Associate of Science in Medical Laboratory Technology
Timeline
Medical Support Assistant
Walter Reed National Military Medical Center
01.2024 - Current
Admissions Representative
NIH
11.2022 - 12.2023
Admissions Representative
George Washington University Hospital
11.2021 - 11.2022
Administrative Assistant
The A.R.T. Institute of Washington
12.2019 - 03.2020
Patient Care Coordinator
NIH
11.2016 - 09.2019
Medical Assistant/Receptionist
Instep Podiatry Center
08.2014 - 11.2016
Associate of Science in Medical Laboratory Technology - Science
Fortis College