Tamika Moton-Carter
Columbus,Ohio
Summary
Outgoing and hardworking professional skilled in property management, driving profit and occupancy success. Experienced in addressing resident needs and maintaining properties. Proven skills in operational and team leadership. Excellent interpersonal, communication, and organizational abilities. Highly-motivated and coachable with a desire to take on new challenges.
Overview
20
20
years of professional experience
Work History
Assistant Property Manager
Ludwig and Company
Canal Winchester, Ohio
01.2024 - 07.2024
- Assisted property manager in leasing and marketing activities.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Assured consistent application of all fair housing laws.
- Processed annual recertifications.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Initiated eviction proceedings when necessary according to state law guidelines.
- Interacted with potential renters during showings providing information about the property features.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Collected first month's rent along with security deposit prior to move-in date.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Explained policies and procedures to tenants and enforced rules.
- Handled resident complaints and expedited maintenance requests.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Kept records of correspondence with residents and tenants.
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
- Planned, scheduled, and coordinated general maintenance or repairs.
- Performed pre-leasing and move-out inspections.
- Maintained a consistent schedule for pest management.
- Processed invoices for payment.
- Managed office and community supply inventory.
Modular Team Associate
Walmart
Grove City, Ohio
10.2020 - Current
- Accurately adjust sections of the store in accordance with the modular plan, using precise attention to detail.
- Leverage problem-solving skills to adapt modular plans to real space constraints.
- Strategize implementation of the modular plan for optimal efficiency.
- Develop a format to train new members on procedures to complete a new modular, including printing and interpreting the modular plan and labels, moving shelves and fixtures, configuring product spacing in alignment with the modular plan, retrieving discontinued products and claims, rotating consumable products, and confirming the modular.
- Check expiration dates on all food items to ensure quality control standards were met.
- Provide excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Remove product from boxes and place on shelves according to modular plans.
Processor
Weltman, Weinberg & Reis
Columbus, Ohio
09.2004 - 06.2013
- Reviewed files to draft legal complaints and other legal documents.
- Drafted correspondence for clients, court clerks, attorneys, and defendants.
- Contacted courts and reviewed online dockets to follow up on case status and to request copies of documents.
- Received and directed inbound phone calls from clients, courts, and attorneys.
- Scanned and faxed documents to internal and external customers.
- Notarized documents.
- Reviewed and organized client affidavits.
Education
Bachelor of Science - Business Administration
Purdue Global University
West Lafayette, IndianaSkills
- Adaptability
- Effective Communication Skills
- Consistent Professional Conduct
- Analytical Problem-Solving
- Proficient in Prioritizing Tasks
- Tenant support and conflict resolution
- Skilled in LIHTC and market-rate property application procedures
- Relationship building and rapport establishing
Accomplishments
Created a spreadsheet that became known as the Court Matrix, which provided vital information to processors regarding the location, jurisdiction, and requirements of Ohio courts
Trained processors in other offices are processing civil complaints
Helped to remove a drug ring operation from the community
Led the push to get power restored to the parking lot lights in an effort to establish trust and to increase safety for our tenants
References
References available upon request.
Timeline
Assistant Property Manager
Ludwig and Company
01.2024 - 07.2024
Modular Team Associate
Walmart
10.2020 - Current
Processor
Weltman, Weinberg & Reis
09.2004 - 06.2013
Bachelor of Science - Business Administration
Purdue Global University
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