Tamika Padgett
Chicago,USA
Summary
Dynamic manager with a proven track record. Skilled in financial analysis and health care medical coding. I enhance productivity and streamline operations. Adept at conflict resolution, I foster a collaborative environment that drives success and ensures high service standards.
Overview
12
12
years of professional experience
Work History
Manager
White Lodging
Chicago, US
09.2024 - Current
- Oversaw budgeting and forecasting to ensure financial accuracy.
- Managed scheduling and purchasing to streamline workflow efficiency.
- Led team to enhance productivity through delegation and training.
- Processed payroll accurately and on time, maintaining employee satisfaction.
Financial Clearance Coordinator
Ann & Robert H. Lurie Children's Hospital of Chicago
Chicago, US
10.2022 - 09.2024
- Liaised with insurance companies and hospital departments to streamline authorization processes.
- Work closely with physicians and families to ensure authorization for medical visits.
- Utilized Epic, Availity, and various insurance portals to access patient information.
- Entered and monitored data in electronic health records to ensure accuracy.
- Applied medical coding skills to accurately classify diagnoses and procedures.
- Facilitated communication between healthcare teams and families to ensure understanding of care plans.
- Organized and maintained patient records in compliance with privacy regulations.
Concierge
Ann & Robert H. Lurie Children's Hospital of Chicago
Chicago, US
02.2022 - 09.2022
- Welcomed patients and families, providing exceptional customer service and support.
- Assisted with check-in and check-out procedures including confirming reservation details and providing directions to guest rooms.
- Coordinated appointments and services to facilitate seamless transitions for patients throughout the hospital.
- Provided interpretation services for families speaking foreign languages during hospital visits.
- Collaborated with medical staff to facilitate effective communication between departments.
- Managed multiple surgical floors, overseeing patient recovery and enforcing safety protocols to enhance patient care.
- Upheld confidentiality standards while handling sensitive patient information with care.
- Assisted doctoral staff with patient consultations by preparing materials and facilitating discussions to improve communication and understanding.
Concierge
Marriott International, Inc.
Chicago, US
06.2018 - 09.2020
- Greeted guests warmly and provided exceptional customer service.
- Acted as the primary reference for guests seeking local recommendations.
- Assisted guests with reservations and travel arrangements efficiently.
- Coordinated transportation services for guests, ensuring punctual arrivals and departures.
- Arranged premium tickets to city tours, local concerts and sporting events
- Organized special requests for guests, enhancing their stay satisfaction.
- Arranged special accommodations for guests to enhance visitor experiences.
- Engaged with high-profile guests, maintaining utmost professionalism and safeguarding their privacy.
- Processed guest payment for all relatable charges
Supervisor
Travel Traders (JW Marriot Hotel)
Chicago, US
10.2015 - 06.2018
- Supervised daily operations of hospitality staff, ensuring high service standards in luxury hotel environment.
- Oversaw daily operations of a team of 10 employees in a hospitality setting.
- Monitored employee productivity, delivering constructive feedback and coaching to improve team performance.
- Coordinated training sessions for new employees and developed ongoing staff training programs to enhance skills.
Cashier / Trainer
Corner Bakery
Chicago, US
08.2014 - 02.2016
- Trained new cashiers on register operations and customer service techniques, enhancing team readiness and customer satisfaction.
- Oversaw daily cash handling procedures, ensuring accuracy and compliance to maintain financial integrity.
- Assisted in developing training materials for cashier onboarding programs.
- Collaborated with management to identify training needs within the team.
- Collaborated with management to identify training needs, facilitating targeted development for team improvement.
- Conducted regular audits of cash registers to ensure accuracy of transactions.
Education
Bachelor of Science - English
University of Arkansas At Pine Bluff
Pine Bluff, AR01-2009
High school diploma - Medical Technology
Percy L. Julian
Chicago, IL06-2006
Skills
- Team management
- Budgeting
- Financial analysis
- Forecasting
- Patient scheduling
- Medical coding
- Data entry
- Customer service
- Critical thinking
- Conflict resolution
- Employee training
- Communication skills
Timeline
Manager
White Lodging
09.2024 - Current
Financial Clearance Coordinator
Ann & Robert H. Lurie Children's Hospital of Chicago
10.2022 - 09.2024
Concierge
Ann & Robert H. Lurie Children's Hospital of Chicago
02.2022 - 09.2022
Concierge
Marriott International, Inc.
06.2018 - 09.2020
Supervisor
Travel Traders (JW Marriot Hotel)
10.2015 - 06.2018
Cashier / Trainer
Corner Bakery
08.2014 - 02.2016
Bachelor of Science - English
University of Arkansas At Pine Bluff
High school diploma - Medical Technology
Percy L. Julian