Summary

Overview

Work History

Education

Skills

Timeline

Tamika Simmons

Parkton,North Carolina

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Work History

Orthodontic Treatment Coordinator

Dental Works

Fayetteville , North Carolina

2017.02 - Current

Educate patients on the importance dental hygiene care.
Prepare financials and contracts for patients to start treatment.
Verify insurance for patients.
Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Handles multiple calls per day to address customer inquiries and concerns.
Maintained excellent attendance record, consistently arriving to work on time.
Used Microsoft Word and other software tools to create documents and other communications.

Oral Surgeon Treatment Coordinator

Carolina Oral & Maxiollofacial Surgery Center

Fayetteville , NC

2015.10 - 2016.06

Communicated with insurance agencies about treatment options for individuals and accurately relayed information to patients.
Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.
Scheduled and cancelled appointments for patients.
Coordinated with patient's general dentist to ensure that dental treatment is completed.
Financially arranged patients for treatment.

Patient Relations Coordinator

CarolinasDentist

Fayetteville , NC

2011.04 - 2014.06

Applied administrative knowledge and courtesy to explain procedures and services to patients.
Facilitated communication between patients and various departments and staff.
Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
Helped address client complaints through timely corrective actions and appropriate referrals.
Organized patient records and database to facilitate information storage and retrieval.
Followed document protocols to safeguard confidentiality of patient records.
Served customers and followed outlined steps of service.
Maintained excellent attendance record, consistently arriving to work on time.
Developed and maintained courteous and effective working relationships.

Endodontic Dental Assistant

Luper, Beach, Mistak & Williams PA

New Bern , NC

2006.06 - 2008.05

Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings.
Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
Staged tray for procedures by arranging dental instruments and equipment.
Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Prepared patient X-rays and images for review by dentist.
Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
Handled multiple calls per day to address customer inquiries and concerns.