Lead Supervisor
Levy Restaurants
Lexington, KY
08.2017 - Current
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored staff to enhance team performance and service quality.
- Implemented process improvements to streamline food preparation and service efficiency.
- Collaborated with management to develop scheduling strategies that optimized labor costs.
- Coordinated inventory management, reducing waste through effective stock control practices.
- Enhanced guest satisfaction by resolving service issues promptly and effectively.
- Led team meetings to communicate objectives and foster a positive work environment.
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Educated workers about proper safety procedures to prevent accidents and injuries.
- Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
- Collaborated with cross-functional teams on various initiatives to optimize operational performance across departments.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.