Tamika S Owens
Rosharon,TX
Summary
Highly accomplished and results-oriented administrative professional with 10+ years of progressive experience in military and civilian settings, including significant leadership roles managing large teams and complex operational environments. Proven ability to strategically align administrative functions with overall business objectives, drive operational excellence, and foster positive and collaborative work environments. Expertise in budget management, process improvement, compliance, and stakeholder engagement. Seeking a Senior Manager of Office Support role to leverage expertise and contribute to a dynamic and growing organization.
Overview
17
17
years of professional experience
Work History
Executive Assistant
Texas A&M University Engineering and Medicine
05.2025 - Current
- Handled confidential and sensitive information with discretion and tact.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Used advanced software to prepare documents, reports, and presentations.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
Brigade Administrative Officer
U.S. Army Active Duty
02.2022 - 06.2025
- Successfully managed a diverse team of over 70 administrative personnel, streamlining processes, and increasing customer service success rates by 20% through strategic initiatives.
- Developed and implemented numerous programs, policies, and procedures to support organizational goals, improving operational efficiency.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols, ensuring compliance with all relevant regulations.
- Oversaw a multi-million dollar budget, consistently managing expenses effectively within allocated resources.
- Successfully managed the processing and timely execution of over 400 actions related to Soldier pay, administrative, and incentive solutions.
- Led cross-functional collaboration between departments, ensuring efficient communication and task coordination.
Soldier Readiness Processing Center OIC
U.S. Army Active Duty
01.2021 - 02.2022
- Managed all mobilization and demobilization operations, ensuring quality, customer-focused care for all personnel.
- Reduced risk to personnel through proactive threat identification and mitigation.
- Developed and implemented comprehensive training programs, resulting in significantly improved team readiness.
- Optimized resource allocation and implemented process improvements, streamlining workflows and increasing operational efficiency.
Battalion Administrative Officer
U.S. Army Reserve Command
01.2019 - 01.2021
- Advised command group and subordinate unit personnel on human resources, readiness, personnel accounting, and casualty operations.
- Led and mentored a combat ready Human Resource Management Center consisting of up to 7 enlisted Soldiers who were responsive to the worldwide deployment mission.
- Successfully managed multiple projects, meeting deadlines and exceeding expectations in administrative operations.
HR Career Advisor
Accenture LLC
09.2018 - 01.2021
- Provided individual coaching and guidance to support over 150 analysts' skill development and career advancement.
- Managed staffing and demand, balancing chargeability and overdue demand while finding the best assignment for each analyst.
- Built strong relationships with clients and prospective employers to ensure successful job placements and client satisfaction.
Project Manager
Carrier Corporation
02.2016 - 09.2018
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Met project deadlines without sacrificing build quality or workplace safety.
Provost Marshal
U.S. Army Reserve Command
02.2012 - 07.2014
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Led and coordinated joint security initiatives with local, state, and federal law enforcement agencies.
Military Police Officer
U.S. Army Active Duty
02.2009 - 02.2012
- Oversaw the maintenance of over $5 million dollars’ worth of equipment maintaining above a 98% readiness level at all times.
Education
MBA - Human Resources Management
University of Phoenix
Tempe, AZ07-2017
Bachelor of Science - Criminal Justice
Prairie View A&M University
Prairie View, TX05-2008
Ed.D in Organizational Leadership -
South College
Knoxville, TN 01.2026 - Current
Skills
- Relationship building
- Records management
- Training and coaching
- Workflow planning
- Operational Management
- Budget adherence
- Facilities Management
- Data Security & Privacy
Timeline
Ed.D in Organizational Leadership -
South College
01.2026 - Current
Executive Assistant
Texas A&M University Engineering and Medicine
05.2025 - Current
Brigade Administrative Officer
U.S. Army Active Duty
02.2022 - 06.2025
Soldier Readiness Processing Center OIC
U.S. Army Active Duty
01.2021 - 02.2022
Battalion Administrative Officer
U.S. Army Reserve Command
01.2019 - 01.2021
HR Career Advisor
Accenture LLC
09.2018 - 01.2021
Project Manager
Carrier Corporation
02.2016 - 09.2018
Provost Marshal
U.S. Army Reserve Command
02.2012 - 07.2014
Military Police Officer
U.S. Army Active Duty
02.2009 - 02.2012
MBA - Human Resources Management
University of Phoenix
Bachelor of Science - Criminal Justice
Prairie View A&M University