TAMIKO PHIFER
Property And Casualty Desk Claims Adjuster
Smyrna,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Background involves Property/Auto claims, underwriting, workers comp. and medical. Proficient in evaluating evidence such as photos and recordings to determine extent of damage.
Overview
5
5
years of professional experience
Work History
Contract Property Desk Adjuster
Crawford And Company
Johns Creek, GA
04.2023 - 08.2023
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
- Carefully reviewed claim information to verify accuracy and avert fraudulent claims.
- Performed 50 desk investigations of damaged properties every month.
- Developed and maintained working relationships with independent adjusters and contractors to assist in prompt claims handling.
- Prepared sketch of floor plan and roofline and entered data into Xactimate and Xactanalysis to develop line-by-line item costs of damages.
- Coordinated and managed field investigations, outside engineers, contractors and cause and origin experts.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Examined Life Claims for damaged and theft claims.
Contract Auto Desk Adjuster (Remote)
E.A. Renfroe & Company Inc
Birmingham , AL
01.2022 - 06.2022
- Handled both first party and third party claims under multiple policy types and numerous endorsements.
- Responded to customer inquiries, made appropriate decisions and closed files.
- Used prescribed guidelines or policies in analyzing situations.
- Investigated origin and cause of claims by contacting appropriate parties.
- Prepared summaries of damage, payments, and policy coverage.
- Evaluated damages and handled claim negotiations with insureds, claimants, attorneys and public adjusters.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Evaluated insurance policies and analyzed damages to determine coverage thru the Auto Estimating software.
- Mitigated risks and increased profitability with well-developed strategies for reducing future claims and costs.
Contract Desk Property Adjuster
Alacrity Solutions
Conyers, GA
09.2022 - 10.2022
- Carefully reviewed claim information to verify accuracy and avert fraudulent claims.
- Used Symbility to compile estimates for personal property and structure damage.
- Performed 35 Desk investigations of damaged properties every month.
- Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Maintained contact with claimants and attorneys to determine treatment status.
- Analyzed information gathered by investigation and report findings and recommendations.
- Coordinated and managed field investigations, outside engineers, contractors and cause and origin experts.
Contract Desk Property Adjuster
Choice Solutions Services
Richardson, TX
09.2021 - 12.2021
- Used Xactimate and Xactanalysis to collaborate estimates for personal property and structure damage.
- Performed 40 Desk investigations of damaged properties every month.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Clarified coverage of losses to policyholders and provided assistance in itemizing damages and finding alternative living arrangements.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
Contract Desk Property Adjuster
Pilot Catastrophe Services
Mobile, AL
09.2020 - 12.2020
- Prepared comprehensive reports to negotiate purchase price and repair of properties.
- Performed 45 desk investigations of damaged properties every month.
- Developed effective techniques to mitigate losses.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Identified suspicious losses and contacted manager for investigative assistance.
- Followed up with insured individuals regarding premium and deductibles payments.
- Used to compile estimates for personal property and structure damage.
Damage Property Assessor
FEMA
Baton Rouge, LA
02.2018 - 01.2019
- Gathered information on nearby properties to compare and help make value determinations on properties.
- Remained current on local areas through actively researching and garnering understanding of community values.
- Completed appraisals on pre-set number of properties to meet weekly production goals.
- Took photographs of interior and exterior of buildings to properly document features and conditions.
- Researched land, property and market values to complete estimations with the Xactimate and Xantanalysis software.
- Performed appraisals in line with federal requirements and USPAP guidelines.
Education
Associate of Science - Nursing
Bishop State Community College
Mobile, AL 05.2001 -
Nursing
University of South Alabama
Mobile, ALSkills
Claims
undefinedAdditional Information
Property and Casualty license in the State of New York (IA-1736812), California (4212895), Hawaii (18772055), Alabama (3000307578), Florida (w360655), louisiana (876624), Mississippi (10704501), Oregon (18772055), South Carolina (18772055), Texas (2631933), Washington (1071741), Arizona (18772055). NPN #18772055.
Timeline
Contract Property Desk Adjuster
Crawford And Company
04.2023 - 08.2023
Contract Desk Property Adjuster
Alacrity Solutions
09.2022 - 10.2022
Contract Auto Desk Adjuster (Remote)
E.A. Renfroe & Company Inc
01.2022 - 06.2022
Contract Desk Property Adjuster
Choice Solutions Services
09.2021 - 12.2021
Contract Desk Property Adjuster
Pilot Catastrophe Services
09.2020 - 12.2020
Damage Property Assessor
FEMA
02.2018 - 01.2019
Associate of Science - Nursing
Bishop State Community College
05.2001 -
Nursing
University of South Alabama
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