Tamiracle Clark

• Worked varied hours to meet seasonal and business needs.
• Used Microsoft tools to create correspondence, edit spreadsheets and develop presentations.
• Verified and submitted timekeeping information for accurate and efficient payroll processing.
• Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
• Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.

• Answered constant flow of customer calls with minimal wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Served as a third party assistance for financial Institutions

• Offered advice and assistance to customers, paying attention to special needs or wants.
• Provided primary customer support to internal and external customers.
• Recommended products to customers, thoroughly explaining details.
• Responded to customer requests for products, services and company information.

- Worked to ensure customer satisfaction

-interacting with employees and management

-provide guidance and/ or mentoring to less experienced crew members