Tamiyah Farrar
Dallas
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Eastern Account Systems
Dallas
12.2022 - 03.2026
- I handled inbound calls from customers pertaining their spectrum bill, I have to input data for each account as well as set up payments and payment plans to best accommodate the customer
Sales Associate
Rainbows clothing store
DeSoto
01.2020 - 04.2021
- I started off as a sales associate and within four months I was promoted to a Junior Assistant Manager.
- I'm in charge of handling the sales associates, providing the work load for them, closing and opening the store, I also deal with customers on a regular basis, so I most definitely have customer service experience.
Sales Associate
Office Depot
Dallas
05.2018 - 08.2018
- I worked as a sales/ stock associate. I dealt with customers on a daily, from helping locate a product in the store from cashing them out at the register.
- I also stocked the store, so I was very well versed in the products and where everything was located.
- Communication and people skills are something that I had to be well versed in as well for the simple fact I dealt with customers all day.
Wal-Mart Associate
Walmart
Peoria
08.2016 - 01.2017
- I worked in apparel at this job, organizing merchandise as well as answering the phone and dealing with customers so I'm well trained in customer service every job I've had to do has dealt with customers and making sure the customer is satisfied.
- I also directed the calls throughout the store.
Wal-Mart Associate
Walmart
Kettering
07.2015 - 08.2015
- I worked in apparel at this job, I had to keep the area organized, help customers whenever they needed assistance, I also answered phone calls either directing them to another department or helping them out with something in the clothing department.
Education
College - Biology
Bradley University
Peoria, ILSkills
- Communication Skills
- Customer service
- Data entry
- Typing
- Microsoft Powerpoint
- Problem solving skills
- Great multitasking skills
- Fast learner
Timeline
Customer Service Representative
Eastern Account Systems
12.2022 - 03.2026
Sales Associate
Rainbows clothing store
01.2020 - 04.2021
Sales Associate
Office Depot
05.2018 - 08.2018
Wal-Mart Associate
Walmart
08.2016 - 01.2017
Wal-Mart Associate
Walmart
07.2015 - 08.2015
College - Biology
Bradley University