TAMKEEN GARDOON
Harris Teeter
Ashburn,VA
3
Languages
12
years of professional experience
Reliable and results-driven professional with experience in security operations, facilities coordination, customer service, logistics, and administrative support. Skilled in serving as a central point of contact, monitoring facility operations, maintaining accurate logs and records, coordinating real-time requests, and following strict safety and security procedures. Comfortable working in fast-paced, 24-hour environments requiring attention to detail, physical stamina, professionalism, and effective communication. Technically proficient with Windows, Microsoft Word and Excel, electronic timekeeping systems, surveillance systems, and digital reporting platforms. Seeking to bring strong operational, customer-service, and technical skills to a Service Delivery Technician or Facilities/Technical Operations role.
Work History
Security Officer
1 Year 6 Months- Serve as a primary point of contact for employees, clients, visitors, and site personnel while maintaining a professional and service-oriented environment.
- Manage access control, visitor activity, security procedures, and facility entry requirements.
- Monitor surveillance systems, facility security platforms, and alarm notifications and coordinate appropriate responses to incidents.
- Maintain accurate daily activity logs, incident reports, shift documentation, and turnover communications.
- Follow detailed site post orders and established safety, security, and emergency procedures.
- Safeguard facility assets, including keys, locks, gates, access points, and other security equipment.
- Use electronic timekeeping and digital compliance systems for scheduling, reporting, and operational documentation.
- Communicate important operational information clearly during shift changes to maintain continuity between teams.
- Respond professionally to employee and client requests and escalate issues when appropriate.
Floral Designer
2 Years 1 Month- Provide friendly and professional customer service in a high-volume retail environment.
- Process customer transactions accurately while following company procedures and cash-handling standards.
- Respond to customer questions and resolve routine issues efficiently.
- Maintain organized work areas and support smooth front-end operations during busy periods.
- Accurately maintain transaction-related records and follow established operating procedures.
- Work effectively as part of a team while maintaining productivity and attention to detail.
Center Manager & Lead
4 Years 11 Months- Managed daily administrative and operational activities for the center, including schedules, facility operations, supplies, and staff coordination.
- Coordinated shift transitions and communicated important operational information between staff members.
- Served as a primary contact for clients and staff, handling questions, scheduling issues, and service updates.
- Maintained a safe, organized, and functional facility through routine inspections and safety procedures.
- Coordinated room setups and physical facility changes based on daily operational requirements.
- Worked in a hands-on environment requiring flexibility, organization, physical activity, and attention to safety.
Team and Supervisor
2 Years 10 Months- Supervised a multi-person security team and coordinated daily assignments, schedules, and operational coverage.
- Managed access control procedures and maintained security of government facilities and restricted areas.
- Monitored surveillance systems and responded to security incidents according to established procedures.
- Maintained operational records, security logs, and facility documentation.
- Coordinated staff training, post assignments, and shift rotations.
- Communicated operational information between team members and supervisors to maintain effective security coverage.
- Assisted with maintaining safe and secure facility operations in a high-responsibility environment.
Education
Bachelor of Sociology
High School Diploma
Skills
Customer Service & Client Communication
Facility Operations & Safety
Access Control & Security Operations
Surveillance & Alarm Monitoring
Incident Reporting & Documentation
Ticket & Log Tracking
Asset & Supply Management
Microsoft Word & Excel
Windows Operating System
Administrative Support
Problem Solving & Troubleshooting
Emergency Response Procedures
Physical Security & Asset Protection
Team Coordination & Supervision
LANGUAGES
Farsi/Dari: Native
English: Fluent
Pashto: Fluent
ADDITIONAL QUALIFICATIONS
- Comfortable working flexible schedules, including weekends, holidays, and rotating shifts.
- Comfortable standing and walking for extended periods and performing physically demanding duties.
- Strong attention to detail when handling logs, records, schedules, and operational information.
- Reliable, professional, safety-conscious, and comfortable working independently or as part of a team.
Timeline
Security Officer
Allied Universal
04.2025 - CurrentRead More
Floral Designer
Harris Teeter
09.2024 - CurrentRead More
Center Manager & Lead
FIFI CREATIVE KIDS CENTER
09.2019 - 08.2024Read More
Team and Supervisor
Independent Administrative Reform and Civil Service Commission
07.2014 - 05.2017Read More
Amena-e-Fedwai Girls' High School
High School Diploma
Read More
Kabul University of Education
Bachelor of Sociology
Read More