TAMMI HASSELL
Memphis,TN
Summary
Experienced Production Leader and customer service with twenty plus years of experience monitoring manufacturing. Over eight years in customer service leadership role, in banking and sales department. Also, five years in remote setting.
Overview
36
36
years of professional experience
Work History
Production Worker
Kellogg
Rossville, TN
02.2004 - 05.2024
- Receive, store, and assist in shipments.
- Input information into computer on a daily basis.
- Standing/walking long periods of time in different temperatures climate.
- Heavy detailed cleaning and sanitation of workspace and machines.
- Ensure product is packed and packaging is correct.
- Worked closely with quality assurance personnel to address any product defects.
Customer Service Representative-Remote
Chiropractic Evolved
Olive Branch
06.2018 - 09.2022
- Answered inbound and outbound calls.
- Schedule appointment.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions in a timely manner.
Production Coordinator
Colonial Bread
Memphis, TN
04.1992 - 07.2002
- Provided hands-on support assisting team.
- Coordinated with production team.
- Monitored and tracked progress of all production tasks.
- Worked with supervisors and team members.
Head Customer Service
TJX Companies
Memphis, TN
02.1990 - 04.1992
- Self-motivated, worked effectively in fast-paced environment.
- Counted money in drawers at beginning and end each shift.
- Maintained accurate cash drawer.
- Managed returns and exchanges.
Teller Coordinator
Wells Fargo
Memphis, TN
07.1988 - 02.1990
- Performed daily operational tasks such as balancing cash drawers and reconciling transactions.
- Monitored teller staff to ensure accuracy in customer service and compliance with bank policies and procedures.
- Resolved customer complaints in a timely manner.
- Assisted customers with various banking inquiries including account balances, deposits, withdrawals, transfers, loan payments.
- Created monthly reports detailing teller performance metrics such as number of accounts opened or closed.
Education
High School Diploma - General
Fairley High
Memphis, TNBachelor of Science - Biology
LeMoyne-Owen College
Memphis, TNSkills
- Team motivation
- Workload prioritization
- Machine setup
- Standard Operating Procedures
- Health and safety compliance
- Customer Service
- Critical Thinking
- Problem-solving abilities
- POS system knowledge
- Microsoft office
- Data Entry and 10-Key
- Medical terminology knowledge
Timeline
Customer Service Representative-Remote
Chiropractic Evolved
06.2018 - 09.2022
Production Worker
Kellogg
02.2004 - 05.2024
Production Coordinator
Colonial Bread
04.1992 - 07.2002
Head Customer Service
TJX Companies
02.1990 - 04.1992
Teller Coordinator
Wells Fargo
07.1988 - 02.1990
High School Diploma - General
Fairley High
Bachelor of Science - Biology
LeMoyne-Owen College