Tammi Jones
Snellville
Summary
Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Overview
27
27
years of professional experience
Work History
Sales Representative
Daltile
02.2023 - 10.2025
- Developed and maintained strong customer relationships driving product sales and brand loyalty.
- Resolved customer inquiries and complaints promptly, ensuring high levels of satisfaction and retention.
- Leveraged CRM tools to track sales activities, manage leads, and report on performance metrics effectively.
Design Sales Consultant
Daltile
12.2019 - 02.2023
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Consistently exceeded quarterly sales goals.
- Maintained all aspects of showroom experience from initial greeting of visitor to specifying appropriate products and providing samples for future product reference.
Customer Service Mgr./Sales Support/Production Mgr./Design Center Mgr.
Interior Logic Group
07.2012 - 12.2019
- I filled multiple positions through the 6+ years with Interior Logic Group. I oversaw daily operations of a multi builder design center as well as managed the Toll Brothers Design Studio in Las Vegas, Nevada. I later transferred to the Production department where I oversaw the ordering of all flooring materials for the Las Vegas Division. In the fall of 2018, I relocated with ILG to Atlanta, GA where I initially served as Sales Support to the Builder Account Manager before being promoted to Customer Service Manager. I had the honor of facilitating multiple positions within the company which expanded my knowledge of the Home Builder/Design Center process.
Project Manager / Executive Assistant
Blackhawk Developers, Inc. /Cerbat Water Company/ Sun West Biodiesel
12.2009 - 07.2012
- Served as primary point of contact for and liaison between management, personnel, clients, vendors & Sub-contractors. Managed multiple construction projects and maintained excellent written documentation for project follow up. Prepared budgets, proposals and reports. Coordinated trades in conjunction with County and City inspections to continue the construction process and achieve certificate of occupancy. Performed work independently and multi-tasked within the numerous responsibilities of multiple companies.
Design Center Manager / Design Consultant
Adams Brothers Interior of Nevada, Inc.
01.1999 - 01.2008
- Oversaw all aspects of the Design Center and Del Webb Sales Pavilion. Maintained staff and scheduling needs as necessary for multiple locations. Consulted with home buyers and assisted them through the selection process of the appropriate options for their home. Interacted with Vendors to keep samples and showroom literature up to date. Maintained sales records and produced monthly reports. Worked closely with individual departments to resolve issues with client files (Pricing, Pre-billing, Invoices, etc.) Implemented new communication procedures between Designers and Installers reducing overall field installation errors.
Education
Associate of Arts - Interior Design
Bauder College
Atlanta, GASkills
- Territory management
- Inside and outside sales
- Customer service
- Upselling and cross selling
- Relationship selling
- Account development
- Strategic planning
- Product promotions
- Product knowledge
- Cold calling
- Sales presentations
Timeline
Sales Representative
Daltile
02.2023 - 10.2025
Design Sales Consultant
Daltile
12.2019 - 02.2023
Customer Service Mgr./Sales Support/Production Mgr./Design Center Mgr.
Interior Logic Group
07.2012 - 12.2019
Project Manager / Executive Assistant
Blackhawk Developers, Inc. /Cerbat Water Company/ Sun West Biodiesel
12.2009 - 07.2012
Design Center Manager / Design Consultant
Adams Brothers Interior of Nevada, Inc.
01.1999 - 01.2008
Associate of Arts - Interior Design
Bauder College
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