Tammi McClure
Artesia
Summary
Dedicated Pharmacy Technician with proven expertise at Lowell's Pharmacy, enhancing patient care through accurate prescription filling and exceptional customer service. Skilled in problem-solving and team collaboration, I uphold HIPAA confidentiality while proficiently using various pharmacy software. Committed to improving workflow efficiency and training new staff to maintain high service standards.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Lowell's Pharmacy
06.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Collected co-payments or full payments from customers.
- Counted, measured, and compounded medications following standard procedures.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Reviewed and verified customer information and insurance provider information.
- Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.
Pharmacy Technician
Southwest Pharmacy
2016 - 2023
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Education
Ironwood High School
Glendale, AZBusiness Law -
Phoenix Paralegal Institution
Glendale, AZSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Proficient in Microsoft Word, McKesson, Morrison & Dickson, Amerisource Bergen, Pioneer RX, Cardinal Health, RX Compass, March RX, NMSIIS, NM PMP
Certification
New Mexico Certified in Immunization
American Heart Association Basic Life Support Provider January 2018-Current
National Notary Association
Notary Stamp Expiration Date January 2028
Timeline
Pharmacy Technician
Lowell's Pharmacy
06.2024 - Current
Pharmacy Technician
Southwest Pharmacy
2016 - 2023
Ironwood High School
Business Law -
Phoenix Paralegal Institution
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