Tammi Scott
Ledge Loungers
Brookshire,TX
33
years of professional experience
Office Manager directing daily operations across QuickBooks, purchasing, vendor follow-up, and customer issue resolution. Manages purchase orders, quotes, invoices, calendars, and office procedures to keep work moving from order entry through delivery. Builds vendor relationships and keeps records current across supplies, equipment, customers, and products.
Work History
Project Specialist
9 Months- Coordinate calendars, meetings, and scheduling changes to support day-to-day project operations.
- Prepare project documents, correspondence, and status updates for internal and external stakeholders.
- Maintain organized records for purchase orders, invoices, and vendor communications.
- Respond to customer questions professionally and route requests to the appropriate contact.
- Coordinate with vendors to confirm orders, delivery details, and required documentation.
- Assist with office administration tasks that keep daily workflows moving smoothly.
- Follow up on outstanding requests and update stakeholders on task status as needed.
- Monitor accounts payable activity to keep billing information current.
OFFICE MANAGER
6 Months- Coordinated daily calendar updates to keep office schedules organized and accessible.
- Resolved customer inquiries and complaints with prompt, professional communication.
- Built productive vendor relationships to accelerate ordering and improve follow-through.
- Prepared purchase orders and routed them to vendors for timely processing.
- Implemented office procedures that improved workflow efficiency and supported consistent daily operations.
- Managed vendor, customer, product, quote, invoice, and purchase order records in QuickBooks Office while tracking orders end to end.
SALES ASSISTANT
3 Years- Built strong client relationships by delivering responsive, professional customer service.
- Advised customers on product lines and services to support informed purchase decisions.
- Prepared quotes and sales orders to support the sales process from inquiry to completion.
- Resolved customer concerns by escalating complex issues to managers when needed.
- Collaborated with associates to maintain smooth daily operations and consistent service.
OWNER/MANAGER
2 Years 4 Months- Managed daily operations across customer service, inventory management, and marketing activities.
- Maintained quality assurance checks to support consistent customer service standards.
- Negotiated contracts and agreements with business partners, vendors, and customers.
- Scheduled airport pickup and drop-off logistics for Jeep renters.
- Maintained billing, payroll, and fleet compliance records for maintenance, safety, and registration.
INSIDE SALES REPRESENTATIVE
2 Years 7 Months- Built trusted client relationships through accurate information, timely follow-up, and consistent customer service.
- Developed clear, persuasive communication to present product details and close sales opportunities.
- Built and maintained customer database and contact lists to support account management and outreach.
- Coordinated truckload quotes, bookings, and tracking across the United States with operations and sales teams.
- Collaborated with operations, sales, and customer service to resolve account needs and expand account sales.
OFFICE MANAGER
1 Year 2 Months- Maintained calendars and coordinated meetings for executive staff, keeping schedules aligned and agendas prepared.
- Processed biweekly payroll using accounting software, supporting accurate and timely employee payments.
- Managed accounts payable, accounts receivable, and quarterly tax filings with careful attention to detail.
- Prepared meeting agendas and recorded minutes, creating clear follow-up records for internal teams.
- Developed effective vendor and supplier relationships to support reliable ordering and service continuity.
CUSTOMER SERVICE SUPERVISOR
11 Years 10 Months- Resolved escalated customer complaints with patience and clear communication.
- Trained representatives on service standards, policies, and procedures to strengthen consistency.
- Managed payroll and recurring billing processes on semi-monthly and monthly cycles.
CLOSING COORDINATOR
1 Year 5 Months- Delivered clear customer service throughout the closing process to support a professional client experience.
- Facilitated communication between lenders, buyers, and sellers to keep closing timelines on track.
- Examined loan and closing documents for accuracy and completeness before final processing.
- Identified potential risks in loan applications and flagged issues for follow-up prior to processing.
- Handled confidential information with discretion across sensitive closing records and application materials.
Skills
Office administration
Calendar management
Document preparation
Vendor management
Purchase order processing
Inventory management
Accounts payable
Accounts receivable
Payroll processing
Customer service
Invoice processing
Meeting coordination
Data entry
Records management
Office supply management
Confidential information handling
Timeline
Project Specialist
Ledge Loungers
02.2026 - CurrentRead More
OFFICE MANAGER
OUTOVA
02.2025 - 08.2025Read More
SALES ASSISTANT
LEDGE LOUNGERS
02.2022 - 02.2025Read More
OWNER/MANAGER
MAUI LIFTED JEEP RENTALS
01.2018 - 05.2020Read More
INSIDE SALES REPRESENTATIVE
CEVA LOGISTICS
10.2008 - 05.2011Read More
OFFICE MANAGER
ADVANCED EXCAVATION SERVICES
03.2007 - 05.2008Read More
CUSTOMER SERVICE SUPERVISOR
ROADRUNNER COURIER SERVICES
04.1995 - 02.2007Read More
CLOSING COORDINATOR
SUNBELT NATIONAL MORTGAGE
10.1993 - 03.1995Read More