Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Tammi Simon

Tammi Simon

Willoughby,OH

Summary

Compassionate Medical Receptionist recognized for high productivity and efficient task completion. Skilled in patient scheduling, medical billing, and confidential record keeping. Excel in communication, time management, and empathy, ensuring smooth operation of healthcare facilities and positive patient experiences. Excelled in early childhood education, fostering development with a blend of group management and guided activities. Excelled in animal care while working with the Animal Clinic. Currently enrolled for a Bachelors in Marine Biology and Sustainable Aquaculture, looking to further my career and build upon my already acquired skills.

Overview

9
9
years of professional experience

Work History

Medical Receptionist

University Hospitals of Cleveland
Mayfield Heights, OH
08.2021 - Current
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Facilitated patient intake interviews to gather medical information and insurance details.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Entered insurance, demographics and health history into patient database.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.
  • Performed data entry tasks related to billing and collections procedures.

Lead Teacher

Beyond Our Dreams Academy
Kirtland, ohio
02.2018 - 08.2022
  • Balanced instruction with adequate teaching and exploration time
  • Promoted and supported development of social, physical, and academic skills through guided activities and learning-focused classroom environments
  • While maintaining state and district curriculum requirements
  • Implemented safety protocol to help children avoid injustice through active management of classroom and outside activities, including but not limited to minimizing spread of infectious diseases by properly following cleaning and sanitation protocols
  • Evaluated student work to monitor progress and maintained impeccable records, including student files, attendance histories, and parent reports
  • Communicated with parents on student progress, potential challenges, and ways to foster engagement and academic success
  • Offered cognitive stimulation through conversation, interaction, and responsive relationships
  • Met needs of children of different ages through developmentally-appropriate activities

Veterinarian Assistant

Animal Clinic of Chardon
Chardon, ohio
07.2016 - 08.2017
  • Cleaned, maintained and sterilized animal care instruments and equipment, and assisted with surgical procedures
  • Helped determine nature of illnesses and injuries by assisting veterinarians
  • Improved animal wellbeing with regular companionship and exercise
  • Cared for animals in recovery and identified changes or symptoms of concern
  • Supported business needs by handling accounting work such as billing customers and maintaining inventories by unloading, storing and restocking incoming supplies
  • Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
  • Approached and solved work problems with initiative and sound judgment
  • Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance with sales and service needs
  • Maintained safe arid clean environment to minimize risk of disease and infection
  • Prevented injuries by following proper safety protocols and controlling animal behavior
  • Updated records with information such as weights, behaviors and food intake

Education

Bachelor of Science - Marine Biology

Unity College
Remote
01-2027

Relaxation Massage Certificate -

Cleveland Institute of Medical Massage
Middleburg Heights, Ohio
08.2020

Diploma -

Willoughby South High School
WILLOUGHBY, OH
06.2014

Skills

  • Administrative recordkeeping
  • Microsoft Word
  • Critical thinking
  • Front desk operations
  • Appointment setting
  • Medication administration
  • Multitasking
  • Group management
  • Knowledge and communication of early childhood education
  • Relaxation Guided Massage
  • American Sign Language
  • Animal handling
  • Lab work documentation
  • Medical Terminology

Languages

English
Native/ Bilingual
ASL
Limited

Affiliations

  • Scholarship and PR Committee. Member of the National Society Of Leadership And Success. Gained multicultural awareness while traveling with the People To People Student Ambassadors group

Timeline

Medical Receptionist

University Hospitals of Cleveland
08.2021 - Current

Lead Teacher

Beyond Our Dreams Academy
02.2018 - 08.2022

Veterinarian Assistant

Animal Clinic of Chardon
07.2016 - 08.2017

Bachelor of Science - Marine Biology

Unity College

Relaxation Massage Certificate -

Cleveland Institute of Medical Massage

Diploma -

Willoughby South High School
Tammi Simon