Years Professional Service
Tammie Brungardt
Garden City,KS
Summary
Diligent Job Title with experience in retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrates products, overcomes objections and closes sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.
Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes.
Meticulous accounting professional bringing 30 years of experience in strategic planning, customer relationship management and account reconciliation. Strong Quickbooks proficiency with precise and accurate nature. Expertise in financial data entry and record-keeping.
Overview
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Work History
Sales
Crazy House Western Wear
Garden City, KS
07.1990 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Completed orders and organized product deliveries to meet customer timetables.
- Tracked stock using company inventory management software.
- Prepared large cash deposits with zero discrepancies.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Bookkeeper
Crazy House Inc
Garden City, KS
07.1989 - Current
- Maintained and processed invoices, deposits and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Established QuickBooks accounting system to reflect accurate financial records.
- Organized and carried out proactive month-end, quarterly and year-end processes.
- Calculated deductions and processed payroll for employees.
- Reported financial data and updated financial records in ledgers and journals.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Verified postings to ledgers to confirm accurate entry and account balances.
- Supported operations by communicating with customers, filing documents and managing data.
- Reviewed and processed employee expense reports and vendor invoices for payment.
Education
Garden City Community College
Garden City, KS08.1988
Skills
- Customer Records
- Knowledge of Product Features
- OSHA Compliance
- Efficient Sales Transactions
- Calm and Professional Under Pressure
- Solving Customer Concerns
- Order and Refund Processing
- Building Customer Trust and Loyalty
- Effective Customer Communication
- Call Documentation
- Customer Communication
- Contract and Price Negotiation
- Billing Procedures
- Responding to Difficult Customers
- Data Entry and Maintenance
- Upbeat and Positive Personality
- Customer Data Confidentiality
- POS Systems and Ordering Platforms
- Courteous with Strong Service Mindset
- Banking Regulations
- Professional Relationships
- Cash Transactions Processing
- Store Displays
- Continuous Improvement
- Daily Logs
- Safe Driving Techniques
- Customer Service and Assistance
- Monetary Transactions
- Phone Inquiries
- Cash Control
- Policy and Procedure Adherence
- Call Volume and Quality Metrics
- Patient and Empathetic
Timeline
Sales
Crazy House Western Wear
07.1990 - Current
Bookkeeper
Crazy House Inc
07.1989 - Current
Garden City Community College