Tammie Garcia
Las Vegas,Nevada
Summary
Directed operations of acute oncology and bone marrow transplant unit with a focus on staff development and mentorship. Cultivated a culture of leadership excellence and customer service. Developed and executed service recovery strategies to elevate patient satisfaction. Managed productivity, budget oversight, scheduling, payroll, and patient experience metrics. Prioritized quality metrics to enhance overall service delivery.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Manager
MountainView Hospital
07.2022 - Current
- Directed daily operational management to enhance productivity, ensure effective staffing, and implement service recovery and quality safety measures.
- Fostered teamwork among diverse healthcare professionals to improve patient outcomes and service excellence.
- Implemented comprehensive cross-training programs for staff in chemotherapy and complex bone marrow transplant procedures to improve operational efficiency.
- Implemented strategic recruitment and onboarding processes to enhance team performance and foster talent development.
- Executed strategic hiring initiatives to enhance service excellence and improve patient satisfaction.
Clinical Nurse Coordinator
Mountainview Hospital, Las Vegas, NV
05.2010 - 07.2022
- Oversaw nursing operations in acute care 32 bed oncology unit, ensuring high standards of patient care.
- Oversaw staff scheduling and assignment allocation to optimize workforce efficiency.
- Engaged in interdisciplinary rounds to enhance patient safety and streamline patient flow.
- Conducted comprehensive monthly safety audits to ensure compliance with regulatory standards.
- Executed quarterly staff AIDET competency assessments to enhance service delivery.
- Conducted comprehensive yearly evaluations of nursing staff performance.
- Cultivated talent by developing and mentoring new staff members.
- Conducted daily nurse leader rounding to enhance team communication and patient care.
Registered Nurse
UMC Hospital, Las Vegas, NV
08.2014 - 06.2022
- Delivered comprehensive nursing care in medical, surgical, and telemetry units.
- Delivered direct patient care to medical, surgical, and telemetry patients, ensuring adherence to best practices.
Relief CNC Medical/Surgical/Telemetry
Mountainview Hospital, Las Vegas, NV
05.2005 - 05.2010
- Oversaw daily staffing assignments for a 32 bed Oncology unit to ensure optimal workforce allocation.
- Oversaw patient safety protocols and optimized patient flow processes.
- Guided and developed staff nurses through mentorship and support initiatives.
Registered Nurse
Summerlin Hospital, NV
06.2007 - 06.2009
- Administered comprehensive nursing care in medical-surgical and telemetry units.
- Administered direct patient care to medical-surgical and telemetry patients, ensuring compliance with best practices.
Staff Nurse Medical/Surgical/Telemetry
Mountainview Hospital, Las Vegas, NV
05.2001 - 05.2005
Delivered comprehensive patient care within medical, surgical, telemetry, and oncology units.
Education
Bachelor’s Degree - Nursing
Western Governors University
12.2019
Associate Degree - Nursing
College of Southern Nevada
12.2000
Skills
- Championed initiatives to elevate customer satisfaction through prompt resolution of inquiries and complaints Enhanced service delivery by optimizing processes and promoting collaboration among team members Fostered strong relationships with staff, resulting in improved retention rates
- Directed team engagement and performance analysis to strengthen accountability and support ongoing professional growth
- Conducted in-depth analysis of data and trends to support the enhancement of organizational initiatives
- Facilitated training and educational resources to enhance staff competencies and promote patient safety standards
Certification
- RN, State of Nevada, Active (RN36554)
- American Heart Association, Basic Life Support (BLS), Active
- American Heart Association, Advanced Life Support (ACLS), Active
- Chemotherapy and Biotherapy certified, Active
- ONC board certification, Active
- I-CARE winner 2002 and 2019
Accomplishments
2024 Nurse Leader of the year
2025 Unit of the year
2025 Unit of Distinction recipient
Timeline
Manager
MountainView Hospital
07.2022 - Current
Registered Nurse
UMC Hospital, Las Vegas, NV
08.2014 - 06.2022
Clinical Nurse Coordinator
Mountainview Hospital, Las Vegas, NV
05.2010 - 07.2022
Registered Nurse
Summerlin Hospital, NV
06.2007 - 06.2009
Relief CNC Medical/Surgical/Telemetry
Mountainview Hospital, Las Vegas, NV
05.2005 - 05.2010
Staff Nurse Medical/Surgical/Telemetry
Mountainview Hospital, Las Vegas, NV
05.2001 - 05.2005
Bachelor’s Degree - Nursing
Western Governors University
Associate Degree - Nursing
College of Southern Nevada