Tammie Orgeron

Work History

Store Manager

Family Dollar

Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Managed returned items by ensuring accurate placement on shelves.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Cross-trained and backed up other customer service managers.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Delivered prompt service to prioritize customer needs.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Rotated merchandise and displays to feature new products and promotions.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Approved regular payroll submissions for employees.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Supervised guests at front counter, answering questions regarding products.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.

Assistant Manager

Labories

Responded proactively and positively to rapid change.
Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Cross-trained and provided backup support for organizational leadership.

Cash Office Associate

Target

08.2019 - Current

Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
Improved overall store appearance by maintaining cleanliness standards throughout the sales floor and common areas.
Ensured product availability by restocking shelves and organizing merchandise displays for easy access.
Collaborated with team members to provide seamless assistance across all areas of the store.
Investigated and resolved customer inquiries and complaints quickly.
Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
Improved customer satisfaction by efficiently processing cash transactions and providing prompt service.
Enhanced operational efficiency by consistently reconciling daily transactions and resolving discrepancies.
Supported branch operations by conducting regular audits of cash drawers and vaults, ensuring accuracy and compliance.
Reduced errors with effective management of cash drawer, ensuring timely deposits and withdrawals.
Monitored counterfeit bill detection efforts, ensuring adherence to established security protocols in each transaction.
Collaborated with team members to maintain a secure work environment, implementing loss prevention measures as necessary.
Oversaw liquidity and cash management operations.
Upheld strict record-keeping standards, meticulously documenting all transactions and maintaining a clean audit trail.
Expedited end-of-day closing procedures with organized documentation and efficient balancing of accounts.
Increased team productivity by training new employees on proper cash handling procedures and best practices.
Complied with established internal controls and policies.
Developed strategic plans for day-to-day financial operations.

Guest Advocate

Target

08.2019 - Current

Adhered to company policies while professionally managing returns and exchanges.
Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
Optimized store operations by assisting with opening or closing procedures as needed.
Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
Enhanced team productivity through proactive communication, coordination, and cooperation with colleagues.
Participated in ongoing training sessions to stay updated on company policies, products, and services.
Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
Trained new personnel regarding company operations, policies and services.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Exhibited high energy and professionalism when dealing with clients and staff.
Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.

Summary

Overview

Work History

Store Manager

Assistant Manager

Cash Office Associate

Guest Advocate

Education

Skills

Timeline

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