Tammie Rodriguez
Magnolia,TX
Summary
Organized and dedicated Medical Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
Work History
Quality Care Coordinator
IKP Family Medicine
08.2021 - Current
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Updated patient information and insurance details for accurate electronic medical records.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Provided excellent customer service to patients and medical staff.
Front Office Medical Assistant
Cherished Years Private Care Facility
08.2020 - Current
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Office Administrator
Office Remedies
08.2006 - 05.2019
- Reported on daily office activities to help associates stay on top of dynamic conditions
- Tracked and recorded expenses, reconciled accounts to maintain financial records
- Produced documents, spreadsheets using MS Office suite
- Managed clients with shipment of various packages around the world
Education
Associate of Science - Medical Administration
Lone Star College System
Tomball, TX12.2020
Associate of Arts - Business Administration
Delta School of Business & Technology
Lake Charles, LA03.1994
Skills
- Critical thinking
- HIPAA compliance
- Managing patient records
- EMR software
- Medical terminology
- Attention to detail
Timeline
Quality Care Coordinator
IKP Family Medicine
08.2021 - Current
Front Office Medical Assistant
Cherished Years Private Care Facility
08.2020 - Current
Office Administrator
Office Remedies
08.2006 - 05.2019
Associate of Arts - Business Administration
Delta School of Business & Technology
Associate of Science - Medical Administration
Lone Star College System
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