Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Tammie Sanchez

Christus Health
La Luz,NM
1
Certification
29
years of professional experience

Professional customer service specialist with extensive experience supporting patient inquiries, appointment coordination, and record accuracy in healthcare settings. Skilled in quality assurance, payment processing, and confidential EHR documentation. Known for calm communication, time management, and reliable service that improves patient experience.

Work History

Customer Representative

29 Years 1 Month
Christus Health | 10.1997 - Current
  • Resolved patient inquiries and service concerns with accurate, courteous communication.
  • Coordinated appointment scheduling, referrals, and follow-up support across care teams.
  • Verified insurance, demographics, and account information for registration accuracy.
  • Documented patient interactions in electronic health records with consistency and confidentiality.

Education

High School Diploma

Alamogordo High School | Alamogordo, NM

Secretary

International Business College | Alamogordo, NM

Skills

Customer service excellence
Inbound call answering
Customer service
Call management
Scheduling
Insurance verification
Time management
Adaptability and flexibility
De-escalation
Active listening

Certification

BLS Certified

CPI Certified

Timeline

Customer Representative

Christus Health
10.1997 - CurrentRead More

Alamogordo High School

High School Diploma
Read More

International Business College

Secretary
Read More
Tammie Sanchez