Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammie Tipton

Spokane Valley

Summary

Dynamic Coordinator with a proven track record. I am excelling in project coordination and customer service. Adept at multitasking and document management, I enhanced operational workflows and fostered strong client relationships, ensuring timely project completion and high customer satisfaction. Skilled in MS Office and effective communication, I thrive in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Coordinator

Disaster Response
09.2024 - 05.2025
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.

HVAC Dispatcher

Legacy Heating & Air Conditioning
10.2020 - 06.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Responded to patient inquiries via phone and email, providing accurate information and resources while maintaining a professional demeanor.

CRS

Trademark
05.2018 - 09.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Supported clinical staff by coordinating schedules, handling appointment confirmations, and updating patient records as needed.

Coordinator

Burkes DKI
05.2014 - 10.2018
  • Gathered and organized materials to support operations.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Ensured the timely restoration of critical systems following disruptive events by coordinating closely with IT teams on effective recovery actions.
  • Served as a reliable point-of-contact for clients, providing updates and answering questions throughout the entirety of their flood restoration project.
  • Developed strong relationships with contractors, ensuring high-quality workmanship during repair and restoration projects.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.

Education

Office Adminstration And Word Processing -

Interface Computer School
Spokane, WA
05-1999

High School Diploma -

Newport High School
Newport WA
06-1992

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Work Planning and Prioritization
  • MS office
  • Project coordination
  • Schedule coordination
  • Document management
  • Scheduling and calendar management
  • Recordkeeping
  • Administrative leadership
  • Database management
  • Administrative oversight
  • Insurance verification
  • Microsoft office
  • Phone and email etiquette
  • Administration and operations

Timeline

Coordinator

Disaster Response
09.2024 - 05.2025

HVAC Dispatcher

Legacy Heating & Air Conditioning
10.2020 - 06.2024

CRS

Trademark
05.2018 - 09.2020

Coordinator

Burkes DKI
05.2014 - 10.2018

Office Adminstration And Word Processing -

Interface Computer School

High School Diploma -

Newport High School

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Tammie Tipton