Aryanna Sherwin
Spokane Valley
Summary
Property Manager with a proven track record at DGE Investments, excelling in tenant relations and property inspections. Skilled in leasing and sales, I enhanced occupancy rates through targeted marketing strategies maintaining 100% occupancy. A customer service-focused professional, I ensure compliance and satisfaction while fostering positive landlord-tenant relationships.
Overview
3
3
years of professional experience
Work History
Property Manager
DGE Investments
02.2025 - Current
- Managed tenant relations, ensuring timely communication and satisfaction with property services.
- Coordinated maintenance requests, streamlining response times and enhancing tenant experience.
- Conducted regular property inspections, identifying issues and implementing preventative measures.
- Oversaw lease agreements, ensuring compliance with regulations and accurate documentation.
- Developed marketing strategies for vacant units, improving occupancy rates through targeted outreach.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
- Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
Lead Hostess
Conleys Place Restaurant
04.2024 - Current
- Managed reservations and seating arrangements to optimize guest flow and satisfaction.
- Trained and mentored new host staff on customer service protocols and restaurant policies.
- Collaborated with kitchen and waitstaff to ensure timely service during peak hours.
- Developed strategies for enhancing guest experiences through personalized interactions.
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Regularly reviewed and updated menu knowledge, enabling prompt and accurate responses to guest inquiries.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Opened and closed seating sections according to volume of guests.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Pizza Maker
Papa Murphy's
01.2023 - 02.2024
- Prepared and assembled pizzas according to customer specifications and company standards.
- Maintained cleanliness of workstations and adhered to food safety guidelines.
- Operated kitchen equipment, including ovens and preparation tools, efficiently and safely.
- Collaborated with team members to streamline pizza production processes during peak hours.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Monitored and maintained clean working areas and cooking surfaces.
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Coached new workers on store policies, pizza making, and dough preparation.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Education
High School Diploma - General Studies
University High School
Spokane Valley, WA06.2024
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Leasing and sales
- Screenings
Timeline
Property Manager
DGE Investments
02.2025 - Current
Lead Hostess
Conleys Place Restaurant
04.2024 - Current
Pizza Maker
Papa Murphy's
01.2023 - 02.2024
High School Diploma - General Studies
University High School