Tammie Whitaker

• Provided exceptional customer service by addressing patient inquiries and resolving issues efficiently.
• Assisted in coordinating patient appointments and managing scheduling conflicts effectively.
• Utilized electronic health record systems to maintain accurate patient information and documentation.
• Collaborated with healthcare teams to streamline communication between departments and enhance patient care.

• Developed communication strategies to enhance patient engagement and information dissemination.
• Collaborated with multidisciplinary teams to create educational materials for families and staff.

· Response for all emergency(codes) in the health system

· Monitor department alarm systems

· Maintain and record all actions taken

· Page on call drs./physicians for patients and families

· Answering all internal and external telephone calls.

• Assisted patients with inquiries, ensuring prompt and accurate information delivery.
• Managed appointment scheduling, optimizing patient flow and reducing wait times.
• Maintained detailed records of patient interactions, enhancing communication accuracy.

· Collect and verify patient information

· Schedules, cancels, reschedules and coordinates all appointments for the department and Prepares schedules