Tammy Acker
Leesburg,AL
Summary
Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
38
38
years of professional experience
Work History
General Manager
Jade, LLC
Leesburg, AL
02.2008 - Current
- Oversaw daily operations and ensured efficient workflow across all departments.
- Oversaw daily business operations, ensuring effective budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Managed budget allocations and monitored financial performance regularly.
- Led strategic planning sessions to align company goals with market trends.
- Analyzed operational data to identify areas for process improvement and innovation.
- Implemented quality control measures to maintain high standards of service.
- Improved employee performance through comprehensive training on job responsibilities, policies, and procedures.
- Developed employee training programs to enhance skills and performance.
- Guided management and supervisory staff to promote smooth operations.
- Developed strong vendor relationships to optimize supply chain management.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Tracked monthly sales to generate reports for business development planning.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Created schedules and monitored payroll to remain within budget.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Directed safety operations and maintained a clean work environment to adhere to FDA and OSHA requirements.
- Administered employee discipline through verbal and written warnings.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Machine Operator
American Apparel
Centre, Alabama
06.1988 - 01.2005
- Operated textile machinery for efficient fabric production.
Education
High School Diploma -
Cherokee County High School
Centre, AL05-1988
Skills
- Financial management
- Budget forecasting
- Strategic planning
- Operational oversight
- Quality control
- Employee training
- Customer relationship management
Timeline
General Manager
Jade, LLC
02.2008 - Current
Machine Operator
American Apparel
06.1988 - 01.2005
High School Diploma -
Cherokee County High School