Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Tammy Adams

Goodyear Tire & Rubber
Fayetteville,NC
1
Certification
2027
years of professional experience

Detail-oriented professional with a Health Care Management background from Colorado Technical University, coursework in medical billing and coding, and an NHA certification earned in 2026. Sixteen-plus years of experience in high-volume, compliance-driven operations, including quality oversight, workflow coordination, and accurate documentation. Proven ability to track accountability, resolve process issues, and communicate updates across teams in fast-paced, regulated environments. Seeking to bring this operational discipline and healthcare administration training to a Billing Coordinator role.

Recent graduate with foundational knowledge in Medical Billing and Coding and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical records position. Ready to help team achieve company goals.

Work History

US Army Food Service Sergent

  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

The Food Service NCO is responsible for supervising and managing all aspects of food service operations within the unit. This includes planning, preparing, and serving meals in garrison and field environments while ensuring compliance with Army standards for sanitation, safety, and nutrition.

Key duties include directing and training junior Soldiers in food preparation, accountability, and proper handling procedures; managing subsistence inventories and ordering rations; and maintaining equipment and facilities to meet operational readiness requirements. The Food Service NCO also ensures adherence to established menus, implements field feeding systems, and provides sustainment support during training exercises and deployments.

Additionally, the Food Service NCO enforces discipline, evaluates Soldier performance, and fosters a professional environment focused on teamwork and mission success. They play a critical role in sustaining morale and readiness by delivering high-quality meals that support Soldier health and performance.

US Army Office Specialist

4 Years 11 Months
02.2001 - 01.2006

Production Operator - Quality & Workflow Oversight

18 Years 9 Months
Goodyear Tire and Rubber Company | 01.2008 - Current
  • Ensured continuity of accuracy and efficiency in daily production flow, evaluating workflow and resolving issues that impacted task completion and output.
  • Maintained oversight and accountability tracking to catch errors early and support consistent compliance with quality standards.
  • Communicated operational instructions and updates across teams to maintain alignment, accuracy, and timely completion of daily processes.
  • Coordinated activities between personnel and supervisors to keep daily operations organized and resolve discrepancies before they affected output.

Machine Operator

20 Years 9 Months
Goodyear Tire & Rubber | 01.2006 - Current
  • Operated machinery to produce tire components efficiently and safely.
  • Monitored production processes to ensure quality standards met consistently.
  • Conducted routine equipment maintenance to minimize downtime and enhance performance.
  • Assisted in training new operators on safety protocols and operational procedures.
  • Collaborated with team members to streamline workflows for increased productivity.
  • Troubleshot equipment malfunctions to maintain continuous production flow.
  • Maintained accurate records of production output and machine performance data.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.

US Army Platoon Sergent

14 Years 7 Months
US Army | 06.1991 - 01.2006
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Operations & Personnel Coordinator

2 Years
United States Army | 06.1999 - 06.2001
  • Maintained personnel records, operational reports, and schedules used by leadership to track accountability and verify accuracy of documentation.
  • Coordinated communication between leadership and assigned teams to resolve operational issues and maintain continuity of workflow.
  • Directed daily supervision and task coordination for teams of up to 30 personnel, ensuring assigned tasks were completed accurately on schedule.
  • Provided instruction to personnel to ensure adherence to established procedures and compliance requirements.

Food Service Operations Supervisor

3 Years 2 Months
06.1996 - 08.1999
  • Managed high-volume daily operations supporting 1,500+ meals per day, maintaining accuracy and strict adherence to service timelines.
  • Conducted routine inspections to verify compliance with health, safety, and regulatory standards.
  • Trained and monitored 70+ staff members on correct procedures and workplace standards, ensuring consistent adherence across shifts.
  • Organized and coordinated workflow across multiple stations to maintain efficiency and accuracy during high-volume periods.

Education

High School Diploma - Health Care Management

Colorado Technical University | Colorado Springs, CO
Coursework: Medical Billing and Coding, Medical Office Systems, Health Information Technology, Computer Applications, Medical Billing and Coding relevant coursework from Miller-Motte College

CPC - Medical Billing And Coding

Miller Mote College | Colorado Springs, CO | 11-2025

Skills

Medical billing procedures
medical terminology
and insurance reimbursement concepts
Patient documentation and healthcare documentation management
Patient intake support and insurance eligibility basics
Data entry and records management - Microsoft Word and Excel
Administrative coordination and workflow organization
Customer service communication in high-volume environments
Teamwork and collaboration
Customer service
Time management
Attention to detail
Dependable and responsible
Flexible and adaptable
Excellent communication
Critical thinking
Computer skills
Calm under pressure
Active listening
Organization and time management
Verbal communication
Decision-making
Problem resolution
Multitasking
Problem-solving

Certification

National Healthcareer Association (NHA) Certification: 2026

Timeline

Production Operator - Quality & Workflow Oversight

Goodyear Tire and Rubber Company
01.2008 - CurrentRead More

Machine Operator

Goodyear Tire & Rubber
01.2006 - CurrentRead More

US Army Office Specialist

02.2001 - 01.2006Read More

Operations & Personnel Coordinator

United States Army
06.1999 - 06.2001Read More

Food Service Operations Supervisor

06.1996 - 08.1999Read More

US Army Platoon Sergent

US Army
06.1991 - 01.2006Read More

US Army Food Service Sergent

Read More

Colorado Technical University

High School Diploma from Health Care Management
Read More

Miller Mote College

CPC from Medical Billing And Coding
Read More
Tammy Adams