Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Cafe ManagerWork Type
Full TimeContract WorkGig WorkConsultingVolunteerLocation Preference
HybridRemoteOn-SiteLocation: South Lyon, MI
Open to relocation: Yes
Open To Work
Tammy Angel
South Lyon
Work Preference
Summary
Results-driven General Manager with expertise in staff training and operational oversight. Demonstrated ability to enhance service quality and ensure compliance with health regulations. Skilled in optimizing operations to elevate customer experiences and satisfaction.
Overview
30
30
years of professional experience
Work History
General Manager
McDonald's
Ann Arbor
02.2021 - Current
- Managed daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales to ensure smooth operations.
- Streamlined daily operations, enhancing restaurant functionality and efficiency.
- Trained and mentored staff, enhancing service quality and teamwork.
- Created staff schedules and monitored payroll to maintain budget adherence.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Ensured compliance with local health department regulations regarding food safety standards.
- Delegated work to staff, setting priorities and goals.
Cafe Manager
Speedway Gas Station
South Lyon
10.2020 - 01.2022
- Managed daily operations of cafe to ensure smooth workflows and customer satisfaction.
- Trained and supervised staff, ensuring adherence to quality service and cleanliness standards for enhanced customer experience.
- Recruited, trained, and evaluated staff performance, fostering a skilled team for improved service delivery.
- Coordinated staff schedules to optimize coverage during peak service times, improving operational flow.
- Implemented health and safety protocols for food preparation and service areas.
- Consistently upheld high cleanliness, organization, and sanitation of food and beverage products.
- Conducted regular inspections of equipment to maintain safety standards.
- Reconciled daily sales by counting register drawers and addressing discrepancies.
General Manager
Mcdonalds
Ann Arbor
04.2011 - 10.2020
- Managed daily business operations encompassing budgeting, staffing, scheduling, inventory control, customer service, and sales to ensure smooth functionality.
- Led daily operations to ensure efficient restaurant functionality.
- Trained and mentored staff to enhance service quality and teamwork.
- Coordinated promotional campaigns that increased customer engagement and boosted sales.
- Ensured compliance with health and safety regulations consistently.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Instructed employees on job responsibilities and company policies.
- Established and maintained effective communication with staff to enhance operational efficiency.
- Guided management and supervisory staff to promote smooth operations.
Group Home Manager
Advanced Teaching Concepts, Inc.
South Lyon
01.1996 - 01.2011
- Supervised daily operations of group home to ensure resident safety and care.
- Developed individualized care plans in collaboration with healthcare professionals.
- Conducted regular assessments of resident needs, adjusting services to enhance individual care.
- Implemented behavior management strategies, fostering positive interactions and improving resident relationships.
- Trained new employees on policies, procedures, and best practices for engaging residents.
- Facilitated family meetings to discuss resident progress, collaboratively addressing concerns to support family engagement.
- Ensured compliance with local regulations governing group home operations.
- Served as liaison between families, guardians, and agency staff to maintain effective communication.
Education
Bachelor of Science - Criminal Justice/Human Services
Colorado Technical University
Colorado Springs, CO10-2024
Master of Science - Management And Leadership
Western Governors University
Salt Lake City, UT06-2026
Timeline
General Manager
McDonald's
02.2021 - Current
Cafe Manager
Speedway Gas Station
10.2020 - 01.2022
General Manager
Mcdonalds
04.2011 - 10.2020
Group Home Manager
Advanced Teaching Concepts, Inc.
01.1996 - 01.2011
Bachelor of Science - Criminal Justice/Human Services
Colorado Technical University
Master of Science - Management And Leadership
Western Governors University