Secure a position as a team player in a people-oriented organization where I can maximize my customer service experience to achieve corporate goals in a challenging environment.
Overview
15
15
years of professional experience
Work History
Licensed Customer Service
Allstate
11.2023 - Current
Answer phone
Submit endorsements Ordered
Submit claims
Manage cancellation audit
Manage Work Items
Greet people in office
Administrative Coordinator/Office Manager
TJX
12.2022 - 11.2023
Balance registers and make deposits
Conducting interviews and checking references
Experience in different computer applications
Helping with employees schedules and monitoring days off and rewards
Personal Lines Agent
UIS Insurance & Investments
05.2020 - 10.2022
Wrote new business policies/serviced clients policies
Made money deposits, posted payments, and balance daily reports
Met with new clients and created policies based on their individual needs
Reviewed pre-renewals and renewals of policies to ensure accuracy
Ordered supplies for the agency
Insurance Professional/Claims Specialist
Hitchings Insurance Agency, Inc.
09.2017 - 01.2020
Specialized in claims services
Collaborated with co-workers
Helped and supported clients meet their insurance needs
Associate Agent/Office Manager
Nationwide Insurance
04.2010 - 09.2017
Sold Insurance for Captive Agent and Brokered Companies
Ran reports daily and reconciled payments
Submitted endorsements
Ordered office supplies
Education
Hopewell London High School
Bascom, Ohio
Skills
Qualified in Agency Management Systems
Client interaction over the phone, email, and in person