Tammy Batte
Lebanon,TN - Tennessee
Summary
Dynamic professional with a proven track record at Rackley Roofing, excelling in deadline management and project scheduling. Adept at enhancing team productivity and streamlining communication, I leverage strong attention to detail and multitasking abilities to drive efficiency and client satisfaction in fast-paced environments. Skilled in Microsoft Excel and data entry.
Overview
7
7
years of professional experience
Work History
Bid Coordinator/Production Administrator/Front Desk Receptionist
Rackley Roofing
12.2022 - 08.2025
- Enhanced team productivity by managing Estimators and Sales team calendars for proposals, presentations, change orders and rebids on upcoming Projects.
- Streamlined communication between Production team and General Contractors involved in the bidding process on incoming Invitations to bid and creating new Projects. This assisted by reducing response times and increasing efficiency within the Production team.
- Coordinated responses to any clarifications or amendments required by clients post-submission, demonstrating adaptability and commitment to client satisfaction.
- Spearheaded the development of each new Project and bid library, improving access to relevant information for all team members.
- Monitored project progress to identify and address changes in project scope.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
Human Resource Assistant/ Front Desk Receptionist
Walden Security
10.2021 - 12.2022
- Maintained organized and clean front office area to create professional and welcoming environment visitors and employees.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized company events such as award ceremonies, birthdays and luncheons, boosting overall morale among employees.
- Ordered office supplies, officer uniforms, and company swag.
- Outfitted all officers in the appropriate styled uniform based on what clients requested.
Receptionist/ Medical Secretary
Regional ENT & Audiology
07.2018 - 08.2021
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Education
No Degree - Elementary Education/ Minor in Science
Belhaven University
Jackson, MSAssociate of Science - Elementary Education And Minor in Science
Southwest Mississippi Community College
Summit, MS05-2005
Skills
- Deadline management
- Document management
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Project scheduling
- Telephone etiquette
- Appointment scheduling
- Excellent verbal and written communication
- Skilled in DataForma, Microsoft Word & Excel, eClinicalWorks, Centricity, Clinix and Acumen computer programs
- Data entry specialist
Timeline
Bid Coordinator/Production Administrator/Front Desk Receptionist
Rackley Roofing
12.2022 - 08.2025
Human Resource Assistant/ Front Desk Receptionist
Walden Security
10.2021 - 12.2022
Receptionist/ Medical Secretary
Regional ENT & Audiology
07.2018 - 08.2021
No Degree - Elementary Education/ Minor in Science
Belhaven University
Associate of Science - Elementary Education And Minor in Science
Southwest Mississippi Community College