Tammy Braun
New Hyde Park
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.
Overview
36
36
years of professional experience
Work History
Sales Associate
FleetPride
New Hyde Park
09.2021 - 04.2025
- Processed sales transactions accurately through point-of-sale systems.
- Resolved customer inquiries and issues promptly and professionally.
- Delivered exceptional customer service while greeting customers.
- Managed customer complaints effectively to ensure satisfaction.
- Cultivated relationships with peers and upper management to enhance team success.
Purchasing Manager
Lifetime Brands
Garden City
09.2009 - 10.2020
- Optimized procurement processes by developing and implementing efficient purchasing policies.
- Negotiated contracts with supply vendors, securing competitive pricing on materials.
- Sourced new vendors to expand purchasing options and enhance supply chain diversity.
- Evaluated supplier performance to uphold quality standards and ensure compliance.
- Oversaw inventory levels, facilitating timely stock replenishment.
- Obtained quotes from suppliers to identify cost-effective purchasing alternatives.
- Managed vendor relationships, negotiating favorable terms for strategic purchasing.
IT Technical Support Specialist
The NPD Group, Inc
Port Washington
07.1999 - 09.2009
- Provided technical support for hardware and software issues at The NPD Group.
- Diagnosed and resolved network connectivity problems for end-users efficiently.
- Assisted staff with system installations and upgrades across multiple platforms.
- Created and maintained documentation for IT processes and user guides.
- Trained new employees on IT systems and troubleshooting techniques effectively.
- Ensured compliance with security protocols during system maintenance activities.
- Troubleshot networking issues including LAN and WAN connectivity and slow performance issues.
- Created detailed technical documentation for IT processes and procedures.
IT Support Specialist
Leviton Manufacturing Co. Inc.
Little Neck
07.1989 - 03.2009
- Resolved user access issues and network connectivity problems through systematic troubleshooting.
- Provided technical support for hardware and software issues, enhancing user productivity.
- Maintained and updated IT documentation for procedures and user guides to improve clarity.
- Assisted with installation of new software and hardware systems to ensure seamless operation.
- Acted as first point of contact for incoming technical service calls and emails.
- Collaborated with service providers to facilitate repairs for end users experiencing hardware issues.
Education
Associate of Arts -
Queensborough Community College
Oakland Gardens, NY02-1989
Skills
- Customer service excellence
- Inventory management
- Vendor negotiation
- Procurement strategies
- Customer relationship management
- Data analysis
- Conflict resolution
- Effective communication
- Problem solving
- Complex problem solving
Timeline
Sales Associate
FleetPride
09.2021 - 04.2025
Purchasing Manager
Lifetime Brands
09.2009 - 10.2020
IT Technical Support Specialist
The NPD Group, Inc
07.1999 - 09.2009
IT Support Specialist
Leviton Manufacturing Co. Inc.
07.1989 - 03.2009
Associate of Arts -
Queensborough Community College