Tammy Breault
St. Croix Falls,WI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Owner/Licensed Professional Counselor
RIVER VALLEY RENEWAL COUNSELING AND WELLNESS CENTER
St. Croix Falls, WI
11.2020 - 03.2023
- Counsel clients on concerns, such as unsatisfactory relationships, divorce and separation, child rearing, home management, and financial difficulties
- Maintain case files that include activities, progress notes, evaluations, and recommendations
- Supervise and hire new staff and counselors.
Clinic Based Therapist
FAMILY INNOVATIONS
Balsam Lake, WI
01.2017 - 10.2020
- Counsel clients on concerns, such as unsatisfactory relationships, divorce and separation, child rearing, home management, and financial difficulties
- Collect information about clients, using techniques such as interviewing, discussion, and observation.
Clinical Mental Health Coordinator
NORTHWEST JOURNEY
Amery, WI
06.2016 - 01.2017
- Facilitate individual, group, and/or family counseling sessions according to the treatment plan, professional standards, and certification standards
- Collaborate with and guide the treatment team members in implementing individualized and comprehensive treatment plans congruent with the identified client's diagnosis, needs, and personal strengths.
Customer Service Supervisor
Delta Mustad Hoofcare
Forest Lake, MN
07.2005 - 09.2010
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Coordinated shipping logistics to expedite delivery times and reduce shipping costs.
- Coordinated shipping logistics, expediting product delivery times and enhancing customer satisfaction levels.
Education
Completed the certificate program -
World Coach Institute
06.2022
Master of Arts in Professional Counseling - Marriage and Family Therapy and Life Coaching
Liberty University
07.2014
Bachelors of Arts Psychology -
Liberty University
05.2012
Associates Degree in Business Administration -
Globe College
09.2003
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Business Management
- Client Service
- Staff Management
- Business Administration
- Employee Development
- Customer Service
- Customer Service Management
- Effective leader
- Scheduling
- Customer Retention
- Staff training/development
Timeline
Owner/Licensed Professional Counselor
RIVER VALLEY RENEWAL COUNSELING AND WELLNESS CENTER
11.2020 - 03.2023
Clinic Based Therapist
FAMILY INNOVATIONS
01.2017 - 10.2020
Clinical Mental Health Coordinator
NORTHWEST JOURNEY
06.2016 - 01.2017
Customer Service Supervisor
Delta Mustad Hoofcare
07.2005 - 09.2010
Completed the certificate program -
World Coach Institute
Master of Arts in Professional Counseling - Marriage and Family Therapy and Life Coaching
Liberty University
Bachelors of Arts Psychology -
Liberty University
Associates Degree in Business Administration -
Globe College