Tammy Carpenter
Shinnston,WV
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
35
35
years of professional experience
Work History
Administrative Assistant
Jackson Kelly Law Firm
Bridgeport , WV
12.2024 - Current
- Updated contact lists regularly when changes occur in employee status or contact information.
- Composed, edited and typed complex memos and reports with job-related software.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Composed, edited and typed complex memos and reports with job-related software.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Maintained inventory of office supplies and placed orders when necessary.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Proofread content for typo-free emails and documentation.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Directed customer inquiries to appropriate department personnel.
- Facilitated communication between different departments within the organization.
- Handled incoming calls and directed callers to appropriate department or employee.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Reading Specialist
Harrison County Schools
Clarksburg , WV
05.1990 - 02.2022
- Offered hands-on learning opportunities to develop student self-esteem and life skills.
- Enhanced students' physical, behavioral and social skills through class activities.
- Maintained student records in accordance with district standards.
- Created lesson plans to teach phonemic awareness, phonics, fluency, comprehension, and vocabulary skills.
- Prepared and utilized materials for one-on-one and group instruction.
- Instructed students in standardized subjects as well as general learning strategies and skills for social development and character.
- Designed instructional materials that targeted specific areas of need identified through assessment data.
- Collaborated with teachers to develop strategies for differentiating instruction based on the needs of individual students.
- Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.
- Assisted classroom teachers in developing curriculum materials related to reading instruction.
- Provided one-on-one tutoring sessions to improve reading skills.
- Utilized data from formative and summative assessments in order to analyze student progress towards meeting learning goals.
- Analyzed student data and prescribed remediation and enrichment to meet learning needs.
- Conducted assessments of student performance in order to recommend appropriate instructional modifications.
- Implemented evidence-based practices such as Response To Intervention models when delivering services.
- Participated in professional development activities related to best practices in literacy instruction.
- Established positive relationships with families by communicating regularly about their child's progress.
- Coordinated parent involvement activities designed to promote literacy development at home.
- Implemented instructional techniques to accomplish intervention goals.
- Facilitated small group instruction in literacy activities such as guided reading and literature circles.
- Completed and reviewed assessments to developed customized improvement plans.
- Formed deep relationships with parents and students by engaging groups through conferences, emails, texts and phone calls.
- Designed and delivered personalized learning for each student and advocated for student inclusion and success in general education environments.
- Established clear plans with each student and collaborated closely to achieve targets.
- Collaborated with other educational personnel to provide inclusive activities or programs for children with disabilities.
- Presented workshops at staff meetings regarding effective methods for teaching literacy skills.
- Built relationships with students and guardians through active communication and positive feedback.
- Developed and implemented reading intervention plans for struggling students.
- Researched current trends and developments within the field of reading education.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked effectively in team environments to make the workplace more productive.
Education
Master of Arts - Reading Specialist
Marshall University
Huntington, WV05-2011
High School Diploma -
Liberty High Schook
Clarksburg , WV05-1990
Bachelor of Arts - Elementary Education K-8
Fairmont State University
Fairmont, WV05-1990
Skills
- Customer service
- Meeting scheduling
- Effective communication
- Report preparation
- Written correspondence
- Excellent communication
- Letter preparation
- Reception oversight
- Verbal communication
- Confidentiality maintenance
- Reliability
- Computer proficiency
- Document management
Timeline
Administrative Assistant
Jackson Kelly Law Firm
12.2024 - Current
Reading Specialist
Harrison County Schools
05.1990 - 02.2022
Master of Arts - Reading Specialist
Marshall University
High School Diploma -
Liberty High Schook
Bachelor of Arts - Elementary Education K-8
Fairmont State University