Tammy Conner
Amarillo,TX
Summary
Results-driven professional experienced in managing large-scale events and leading cross-functional teams. Skilled in promotional planning and community engagement, consistently enhancing member experiences and driving organizational growth through strategic membership initiatives.
Overview
24
24
years of professional experience
Work History
Membership Specialist
Amarillo College/Panhandle PBS
Amarillo, TX
08.2022 - 07.2026
- Developed and maintained relationships with members to enhance engagement and retention.
- Facilitated membership drives and outreach initiatives to increase awareness of programs and services.
- Consistently went above and beyond in terms of delivering exceptional experiences for each individual who chose to join our organization, leading to increased word-of-mouth referrals and organic growth over time.
- Increased member satisfaction by providing exceptional customer service and addressing their needs promptly.
- Maintained accurate records of all memberships, ensuring timely renewals and updates as needed.
- Provided training for new Membership Specialists, ensuring consistency in customer service standards across the department.
Office and Events Manager
Amarillo College/PanhandlePBS
Amarillo, TX
08.2002 - 07.2026
- Coordinated logistics for events, ensuring seamless execution from planning to completion.
- Developed and maintained relationships with vendors, enhancing service quality and reliability.
- Implemented event marketing strategies, increasing attendee engagement and participation levels.
- Managed budgets effectively, optimizing resource allocation for maximum impact on events.
- Led cross-functional teams to execute large-scale events, fostering collaboration and efficiency.
- Trained junior staff on event management processes, promoting skill development and knowledge sharing.
- Analyzed post-event feedback to identify areas for improvement and enhance future planning efforts.
- Established standard operating procedures for event management, streamlining workflows and improving outcomes.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
- Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Coordinated florists, photographers, and musicians for events.
Skills
- Partnership development
- Promotional planning
- Records auditing
- Community engagement
Timeline
Membership Specialist
Amarillo College/Panhandle PBS
08.2022 - 07.2026
Office and Events Manager
Amarillo College/PanhandlePBS
08.2002 - 07.2026