Tammy Cox
River Grove,IL
Summary
I have built a great relationship with several customers through out my time with A Perfect Climate.
I have built and kept great relationships with customers at SMG Security through out the years. I pride myself with routing the calls to get the most service completed through out the day through the week.
I try to help the customer with any questions or concerns. If I am not sure on the answer I will find it and let them know instead of transferring them to someone else.
Overview
19
19
years of professional experience
Work History
Dispatcher
A Perfect Climate
05.2024 - 06.2025
- Assisted in coordinating daily dispatch operations to ensure timely delivery of services.
- Communicated effectively with drivers to provide route updates and address concerns.
- Monitored transportation schedules and adjusted assignments based on real-time needs.
- Learned and utilized dispatch software to track vehicle locations and manage communications.
Service Coordinator
Zeus
04.2006 - 05.2024
Scheduled service calls for customers when they needed service. Scheduled return calls for parts replacements. Scheduled fire alarm inspections to be completed and sent the reports to the fire departments.
Education
Diploma - General Studies
East Lyden High School
Franklin Park, IL05.1982
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
Timeline
Dispatcher
A Perfect Climate
05.2024 - 06.2025
Service Coordinator
Zeus
04.2006 - 05.2024
Diploma - General Studies
East Lyden High School
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