Tammy Cox
Webbers Falls
Summary
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
14
14
years of professional experience
Work History
Operations Manager
WW Transport LLC
03.2012 - 04.2024
- Manage the flow of goods and services from suppliers and customers.
- Develop and implement logistics plans and processes.
- Provide excellent customer service to account holders.
- Negotiate contracts with suppliers and customers.
- Process, investigate and manage all claims for insurance, worker’s comp, and freight.
- Manage all compliance with both state, federal and DOT agencies.
- Process and authorize payroll.
- Manage mandatory alcohol and drug program.
- Manage company and driver licensures and certifications.
Patient Registrar
EASTAR Health Systems
01.2010 - 03.2012
- Provide excellent customer service to patient and their families.
- Registers patient for emergency services by documenting insurance and personal information.
- Update and manage patients files with medical and insurance information.
- Counsels uninsured patients on options to assist with cost of services.
- Assist patient with submitting referral to Medicaid for insurance coverage.
- Maintains communication with key personnel during emergency codes when emergency plans are in place.
- Inputs patient data into the system and insures coding is correct and forward to billing department.
Education
Connors State College
Warner, OK05.1988
Diploma - undefined
Webbers Falls High School
Webbers Falls, OK05.1986
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
Timeline
Operations Manager
WW Transport LLC
03.2012 - 04.2024
Patient Registrar
EASTAR Health Systems
01.2010 - 03.2012
Diploma - undefined
Webbers Falls High School
Connors State College
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