Dynamic office manager with proven strengths in payroll administration and inventory control. Committed to enhancing operational efficiency and customer satisfaction through effective financial tracking and problem-solving.
Overview
39
39
years of professional experience
Work History
Office Manager
Marble Plus Floor Care ~ Marble Polishing Palm Beach, Fl
Lake Worth, FL
01.1995 - Current
Managed daily office operations and ensured smooth workflow across departments.
Coordinated staff scheduling and managed calendar for management meetings to optimize time allocation.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable, supporting financial integrity.
Maintained accurate records of employee attendance and payroll information.
Managed office inventory and placed new supply orders.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Resolved customer inquiries promptly, fostering positive relationships with clients and enhancing customer satisfaction.
Customer Service Representative
Legacy Health
Boca Raton, Florida
10.2023 - 05.2026
Facilitated timely issuance of insurance to clients by coordinating with insurance company.
Ensured agents provided accurate information to insurance company.
Collaborated with healthcare teams to ensure patient needs were met promptly.
Price Scan clerk
Publix Grocery Store
Boynton Beach, Florida
03.2012 - 02.2016
Verified signage accuracy to improve customer navigation.
Restructured store layout to enhance product accessibility.
Changed price tags throughout the store.
DSD Receiver
Publix Grocery Store
Boca Raton, Florida
09.1987 - 02.2012
Received and processed incoming deliveries in a timely manner.
Inspected products for quality and ensured proper storage conditions.
Resolved discrepancies with incorrect or damaged shipments from vendors, ensuring timely corrections.
Identified discrepancies between shipment documents and actual contents of shipments.
Collaborated with team members to ensure accurate inventory management and organized storage.
Communicated with vendors regarding delivery schedules and product issues.
Trained new employees on receiving procedures and safety protocols to enhance team readiness.
Maintained a clean and safe work environment in the receiving area.
Education
High School Diploma -
Atlantic High School
Delray Beach, FL
06-1986
Skills
Office management and payroll administration
Staff scheduling
Financial tracking
Inventory control
Customer management
Timeline
Customer Service Representative
Legacy Health
10.2023 - 05.2026
Price Scan clerk
Publix Grocery Store
03.2012 - 02.2016
Office Manager
Marble Plus Floor Care ~ Marble Polishing Palm Beach, Fl