Tammy Deleon
Houston,TX
Summary
Dynamic Supervisor with a proven track record at Propark Parking Systems, excelling in staff management and customer service. Expert in training and mentoring teams, implementing process improvements that enhanced service efficiency and reduced wait times by 20%. Committed to fostering a goal-oriented environment that drives team performance and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Supervisor
Propark Parking Systems
Houston, TX
05.2022 - 08.2026
- Assisted in daily operations to promote effective parking management and enhance customer satisfaction.
- Supported staff training on operational procedures and safety measures.
- Aided in workflow enhancements to boost service efficiency and minimize wait times.
- Coordinated scheduling and staffing to effectively address peak demand periods.
- Facilitated regular performance reviews to encourage team growth and responsibility.
Supervisor
Lanier Parking
Houston, TX
09.2017 - 09.2022
- Supervised daily operations to ensure efficient parking management and customer satisfaction.
- Trained and mentored staff on operational procedures and safety protocols.
- Implemented workflow improvements to enhance service efficiency and reduce wait times.
- Managed scheduling and staffing to meet peak demand periods effectively.
Supervisor
Reefparking
Houston, TX
05.2013 - 06.2017
- Supervised daily operations to ensure efficient parking management and service delivery.
- Trained and mentored staff on best practices in customer service and safety protocols.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Coordinated scheduling and staffing to maintain optimal coverage during peak hours.
Education
High School Diploma -
South Houston High School
South Houston Tx05.1985
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Accomplishments
i’ve met a lot of new patients supporters of patients guest of patients for almost 15 years. I’m good talking with anyone. I give them a shoulder to cry on was very reliable. I’m here to do a good job.
Timeline
Supervisor
Propark Parking Systems
05.2022 - 08.2026
Supervisor
Lanier Parking
09.2017 - 09.2022
Supervisor
Reefparking
05.2013 - 06.2017
High School Diploma -
South Houston High School