TAMMY EFFREN
McKinney,USA
Summary
Fixed Assets Administrator with extensive experience at PepsiCo-Frito Lay, specializing in financial reporting and audit support. Proficient in depreciation tracking and asset management, driving operational efficiency through effective problem-solving. Committed to ensuring compliance and accuracy in all financial processes, fostering collaboration within teams.
Overview
25
25
years of professional experience
Work History
CASHIER/BOOKER
EWING BUICK GMC
Plano, Texas
10.2025 - Current
- Handled cash, credit, and debit transactions while ensuring proper cash drawer management.
- Ensured cleanliness and organization of the cashier area to enhance customer experience.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Reviewed service tickets for accuracy before invoicing.
FIXED ASSETS ADMINISTRATOR
PEPSICO-FRITO LAY
Plano, USA
02.2015 - 02.2025
- Tracked depreciation and managed fixed asset disposition for optimal financial reporting.
- Collaborated with external auditors to ensure accurate documentation during plant audits.
- Compiled monthly write-off forecasts, aligning loss projections with headquarters requirements.
- Verified classification and useful life of capitalized assets to maintain compliance standards.
- Produced retirement reports and year-to-date summaries as required for internal review.
FIXED ASSETS PROJECT ADMINISTRATOR
PEPSICO-FRITO LAY
Plano, USA
02.2013 - 02.2015
- Coordinated with project managers to ensure timely capitalization of projects.
- Organized critical documentation for enhanced accessibility and productivity.
- Streamlined communication processes to optimize project efficiency.
- Managed asset capitalization at service commencement to mitigate depreciation.
- Maintained accurate records of project-related expenses for effective budget tracking.
SENIOR ACCOUNTING COORDINATOR
PEPSICO-FRITO LAY
Plano, USA
11.2010 - 02.2013
- Monitored overdue balances over 10 days while preparing period-end reports.
- Conducted daily open item analysis in Excel, generating detailed spreadsheets for customers.
- Executed collection calls and emails to recover payments on overdue accounts.
- Facilitated customer transition from mailing payments to ACH/EFT to enhance efficiency.
- Worked with external customers via phone, managing their accounts and doing collections.
TROPICANA CHILLED DSD ACCOUNTING SPECIALIST
PEPSICO-FRITO LAY
Plano, USA
04.2008 - 11.2010
- Managed accounts receivable for 30 Tropicana/Naked Juice Mid-Tier accounts.
- Coordinated A/R activities and resolved customer disputes effectively.
- Collaborated with sales to address payment discrepancies and promotional credits.
- Delivered weekly and monthly reporting on call sheets and past due balances.
- Streamlined cash application processes to enhance efficiency and accuracy.
- Created exception reports to track and manage outstanding balances.
CASHIER/CUSTOMER SERVICE - PART TIME
HOME DEPOT
Plano, USA
06.2008 - 01.2009
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
CASH APPLICATION CLERK
PEPSICO-FRITO LAY
Plano, USA
05.2007 - 04.2008
- Managed cash application for over 5,000 accounts and processed over 20,000 checks annually.
- Coordinated with customers and lockbox services for accurate check application.
- Conducted research by pulling check copies and assisting with rebills.
- Ensured alignment of invoices and open tickets with customer payments.
- Analyzed payment history and trends to enhance customer knowledge for portfolio management.
- Improved automated check processing algorithms to increase efficiency.
CASH APPLICATION CLERK - TEMP POSITION FRITO LAY
VOLT WORKFORCE SOLUTIONS
Richardson, USA
10.2006 - 05.2007
- Company Overview: Temporary worker at Frito Lay
- Managed the cash application for over 5000 accounts and provided check processing for more than 20,000 checks annually.
- Coordinated with customers and lockbox to accurately apply checks.
- Pulled check copies for research and assisted with rebills.
- Temporary worker at Frito Lay
CUSTOMER SERVICE/CASHIER - WATER UTILITY REPRESENTATIVE
EAST VALLEY WATER DISTRICT
Highland, USA
02.2005 - 10.2006
- Greeted customers entering the office.
- Assisted customers with payment plans.
- Assisted customers with the start and end of water service.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided outstanding customer service and support to clients, resolving inquiries efficiently and effectively.
- Demonstrated excellent communication skills, both verbal and written, when interacting with customers and colleagues.
- Responded to customer inquiries via telephone, email, and in person.
CALL CENTER CUSTOMER SERVICE REPRESENTATIVE
COUNTRYWIDE HOME LOANS
Lancaster, USA
03.2003 - 02.2005
- Managed a high volume of daily calls while maintaining composure and delivering exceptional service.
- Actively listened to customers, quickly addressing concerns and escalating major issues to the supervisor.
- Demonstrated multitasking abilities by navigating systems, taking notes, and answering client inquiries simultaneously.
- Adhered to company policies and scripts to consistently meet call-time and quality standards.
- Reduced call resolution time through efficient problem-solving and strong communication skills.
CUSTOMER SERVICE/CASHIER- WATER UTILITY REPRESENTATIVE
CITY OF ALLEN, TEXAS
Allen, USA
02.2001 - 03.2003
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Enhanced company reputation by providing exceptional customer service and support.
Education
GED -
ADOLFO CAMARILLO HIGH SCHOOL
Camarillo, CA06.1981
Skills
- Customer service
- Audit support
- Accounting
- Finance functions
- Cash handling
- Reconciliation
- Management
- Data entry
- Attention to detail
- Time management
- Financial reporting
- Accounts receivable
- Problem solving
- Effective communication
- Team collaboration
- Customer relationship management
- Depreciation tracking
- Asset management
Timeline
CASHIER/BOOKER
EWING BUICK GMC
10.2025 - Current
FIXED ASSETS ADMINISTRATOR
PEPSICO-FRITO LAY
02.2015 - 02.2025
FIXED ASSETS PROJECT ADMINISTRATOR
PEPSICO-FRITO LAY
02.2013 - 02.2015
SENIOR ACCOUNTING COORDINATOR
PEPSICO-FRITO LAY
11.2010 - 02.2013
CASHIER/CUSTOMER SERVICE - PART TIME
HOME DEPOT
06.2008 - 01.2009
TROPICANA CHILLED DSD ACCOUNTING SPECIALIST
PEPSICO-FRITO LAY
04.2008 - 11.2010
CASH APPLICATION CLERK
PEPSICO-FRITO LAY
05.2007 - 04.2008
CASH APPLICATION CLERK - TEMP POSITION FRITO LAY
VOLT WORKFORCE SOLUTIONS
10.2006 - 05.2007
CUSTOMER SERVICE/CASHIER - WATER UTILITY REPRESENTATIVE
EAST VALLEY WATER DISTRICT
02.2005 - 10.2006
CALL CENTER CUSTOMER SERVICE REPRESENTATIVE
COUNTRYWIDE HOME LOANS
03.2003 - 02.2005
CUSTOMER SERVICE/CASHIER- WATER UTILITY REPRESENTATIVE
CITY OF ALLEN, TEXAS
02.2001 - 03.2003
GED -
ADOLFO CAMARILLO HIGH SCHOOL